Episode 7 of The Security Podcast of Silicon Valley came out on August 10, 2021, with Jon McLachlan hosting. The guest was Michael Brooks, then a vCISO and director of cyber risk services at Trava, a cyber risk management company in Indianapolis (Podbean, LinkedIn, Trava).
Michael’s case is that security comes down to two things. Know which data the business can’t run without, and make every decision about risk on purpose, because a risk nobody looks at still gets accepted.
This page follows the conversation in order: a section for each part of it, twelve figures, fourteen clips from the tape, an article from Michael’s LinkedIn newsletter, the full transcript, and five tools: a quiz, a scorecard for how ready you are before a bad day, a calculator that weighs accepting a risk against fixing it, a timeline, and a to-do list. Where the decodes of the tape disagree on a word, the transcript puts its best guess in brackets, and the page doesn’t quote or retell those words.
From the help desk to vCISO
Jon’s introduction walked through Michael’s career: director of IT operations at the National Security Agency, IT audit and compliance at the National Guard Bureau, presidential response officer at the White House Communications Agency, then CIO, CISO and commanding officer in the Air Force. After that came a senior advisor role at United States Special Operations Command, cyber defense work at PwC and Amgen, then Abacode, where Michael was a vCISO for the first time and senior vice president of RevOps, and then Trava.
Michael’s LinkedIn dates the National Security Agency role to 2006 through 2009 and the Air Force command to 2014 and 2015, and describes 20 years of Air Force cyber operations leadership. It lists Abacode from December 2018 to April 2021, with the title CISO and senior vice president (LinkedIn).
“my background is primarily military.”
Michael Brooks, at 1:45
Michael started an IT career in the military on the help desk and moved into security roles with more and more responsibility.
“I think the military and the DOD sometimes looks at information much more differently than the business world does in terms of its criticality and importance.”
Michael Brooks, at 2:06
What a vCISO does
Jon asked what the V stands for, and how a CISO differs from a CSO.
“it’s a market term for virtual chief information security officer.”
Michael Brooks, at 4:59
Michael called it a fractional CISO. It fits a company with a specific need for a security leader, or a company that doesn’t need a full-time security executive, and it means on-demand support.
“it’s all about risk management”
Michael Brooks, at 5:36
The job is to bring cyber expertise into the company, so it can look at cyber risk the way it looks at financial risk or health risk, and protect its data. Wikipedia describes the virtual CISO, also called the fractional CISO, as a role that grew popular in the 2010s, for organizations that may not be large enough to support a full-time executive CISO (Wikipedia).
Accept, mitigate, monitor or transfer
Jon asked whether one person can be the CISO for more than one company at the same time. Michael said yes, and that Trava does it with a program that has defined end goals and starts from best practices and foundations.
The process starts with a baseline risk assessment of where the risk sits. Then management decides what to do with each risk: accept it, mitigate it, monitor it or transfer it. Working through those decisions builds a security program inside the business.
“So it’s always a priority game.”
Michael Brooks, at 7:40
Nobody has unlimited resources or funding. Wikipedia’s article on risk management lists similar options, from transferring a risk to a third party, often for a fee, to retaining it (Wikipedia). The calculator below weighs accepting a risk against paying to cut it.
Before the bad day
Jon asked whether two companies had ever needed Michael at the same time. Michael has dealt with issues across companies, and said the answer is to work ahead of them, at the foundational level.
“Do we know what one smells like?”
Michael Brooks, at 8:48
The questions come before any event: where the data is, who has access to it, what the team would do in an event, whether it would recognize one, and whether it could respond.
“you don’t want to be making this stuff up”
Michael Brooks, at 8:56
Most of Michael’s work is that proactive part: notification procedures that people understand, security controls that work, and inventories that get done. A breach is an eventuality, so the time to plan is before it, much like a fire drill at school.
“fail to prepare, then prepare to fail.”
Jon McLachlan, at 9:38
Clients who want the help
Jon asked which clients Michael likes working with most. Michael said there’s ego in the field, and the best clients know they need help and want it.
“there’s a lot of ego in the cybersecurity space”
Michael Brooks, at 10:15
The push to get better can come from a new enterprise business opportunity, a compliance requirement, an investment requirement or a board. Whatever the reason, Michael said, the work runs on relationships and trust, and nobody has all the answers.
“Control what we can control and know how we’re going to react to the rest of it.”
Michael Brooks, at 11:16
Michael gets the most traction working with people who are open and honest, and willing to take a critical look at how they work. Jon pointed to the humility in that.
The basics go a long way
Michael turned the point on the field itself.
“So for an industry that’s full of experts, we seem to have an awful lot of issues.”
Michael Brooks, at 12:04
Jon added the opportunity in it, the number of data breaches, and the responsibility to put a dent in the problem. Michael’s answer was the basic blocking and tackling of cybersecurity, which brings a lot of risk down to an acceptable level.
“So if you brush your teeth and you wash your face, those things go a long, long way to effective security for your business.”
Michael Brooks, at 12:32
What you don’t know, you accepted
Jon said it takes guts to be a CISO, since the CISO tends to get blamed when things go wrong. Michael’s start was in IT, where the military teaches early that data carries a classification. Top secret data comes with a description of the harm its loss can cause, and Michael learned fast that the job is protecting the information.
Wikipedia notes that Top Secret is the highest classification in the United States, for information whose unauthorized disclosure could be expected to cause exceptionally grave damage to national security (Wikipedia).
From there Michael drew a rule for business: value the data, protect it, and speak up when the protection isn’t there. The decision then belongs to the business.
“risk ignorance is a form of risk acceptance”
Michael Brooks, at 14:16
Knowing a risk and accepting it on purpose is a different story, and a business decision. For that, security leaders have to explain risk in terms the business can decide on.
“We’ve got to speak your language.”
Michael Brooks, at 14:33
Michael thinks CISOs get a bad name when they can’t do that, and that their value is underappreciated. Michael described a friend, a CISO at a Fortune 500 company, worn down by pervasive threats and data that is always at risk. Michael said a bad event will come eventually, and Jon compared it to a car accident for someone who keeps driving.
The question behind the job
Michael gave credit to the security people who protect networks and data every day. The importance of that work comes down to one question.
“What can your business do today without access to secure data and systems?”
Michael Brooks, at 15:47
Not much, so the data has to be secure, available, and accessed only by the people who need it. Technology moves fast and everybody wants the most productivity out of it, so security will always involve trade-offs.
A stamp that opens doors
Jon asked about Michael’s best day as a CISO. Every day is a good day when you’re making an impact, Michael said, and some stand out more than others. Among the most rewarding: a client earning a high-level certification such as ISO 27001.
“there’s so much business and opportunity on the other side of that certification.”
Michael Brooks, at 17:06
The path is grueling. The auditors come in, the processes get walked through, the documentation gets written, and the business shows it provides effective security. Then someone puts a stamp on it, the company is validated, and more customers want to do business with it. A certification can move a company from the mid-market into the enterprise market. Wikipedia describes ISO/IEC 27001 as a standard for setting up, running and improving an information security management system, including how a company assesses and treats its risks (Wikipedia).
The other good days come from pointing out a significant risk that can be fixed, and watching a client see how the fix brings it down to an acceptable level. Michael pointed to single ransomware events hitting the U.S. economy at large. In the months before the episode came out, a ransomware attack led the Colonial Pipeline to halt operations on May 7, 2021 (Wikipedia), and on July 2, 2021, an attack through Kaseya’s VSA software reached about 60 managed service providers and caused downtime for over 1,000 companies (Wikipedia).
Jon added that security often gets pigeonholed as overhead, or as the work that keeps a company out of the news, when it can open up top end growth.
A business capability
Michael agreed.
“you have to look at it like a business capability.”
Michael Brooks, at 19:12
Production is a business capability, and so is distribution. Security and IT are the same, there to enable the business. Competitive advantage may be a buzzword, Michael said, but it’s true: performing to a defined standard, and proving you can protect a customer’s data, builds the trust that gets a company into new markets.
“third party risk is first party risk in a connected world.”
Michael Brooks, at 19:52
Jon took it further. In an interconnected world everything depends on everything else, so a new dependency brings all its risks with it.
When one vulnerability spreads
Michael pointed to supply chain attacks. One exploited vulnerability affects 10 people, then the drinking water, then everybody. SolarWinds was the example: nobody knew how widespread it was, and finding out would take a long time.
“Patch your systems. That’s what you need to do, right?”
Michael Brooks, at 20:29
The aim is to protect the systems without shutting everything down, and Jon put it as enabling the business to run more securely, efficiently and effectively. Michael called it a complete partnership. Wikipedia describes a supply chain attack as one that targets less secure elements in the supply chain (Wikipedia). Wikipedia’s article on the 2020 breach says it was first publicly reported on December 13, 2020, and that within days at least 200 organizations around the world were reported affected (Wikipedia).
The worst day
Jon asked about Michael’s worst day as a CISO. The hard days start with a call after the event: what happened, how and why, and how to get to restoration and the business back on its feet. Hardest of all are clients who didn’t see the value of a backup application or restore procedures, and then got hit with ransomware.
“start over or pay the ransom.”
Michael Brooks, at 21:55
Those are the only options left. Michael described business owners who spent five or 10 years building a company to 10, 15, 20 or 50 million dollars, and then watched it go to its knees because a critical system wasn’t backed up and its data was gone.
“it’s like losing that research paper that you typed up”
Michael Brooks, at 22:22
Only much worse. Wikipedia describes ransomware as malware that holds a victim’s data hostage until a ransom is paid, by encrypting it or threatening to publish it (Wikipedia).
Bad events are inevitable, so the approach has to be proactive.
“You have to look at risk management as a discipline.”
Michael Brooks, at 22:51
Security and technology are a business capability, the data has value, and the work is put in place as a program, so it can be managed and monitored going forward.
Insurance from the back end
Michael brought up cyber insurance, which was getting tougher to get. Jon added that rates were way up and underwriting was reacting to cyber crime. Insurers were taking losses, and Michael compared it to large home insurers that ran the numbers and stopped insuring homes in one state, leaving about 50,000 homeowners looking for new coverage.
Michael thinks cyber insurance could drive security improvements.
“I’ll call it from the back end.”
Michael Brooks, at 24:02
Insurers will set a minimum acceptable level of risk and the due diligence it takes to be eligible, the way a driver has to wear a seatbelt and follow the speed limit. Only after that, if something happens, does the claim come up. Jon added that this is when the insurance kicks in, which keeps the economics viable for everyone. Michael was already evaluating policies for clients, so they understood the minimum requirements and were doing the eight or nine things a claim would depend on. Wikipedia describes cyber insurance as a specialty product that protects businesses from risks tied to information technology (Wikipedia).
A score for cyber risk
Jon asked whether insurers would look for certifications such as ISO 27001, FedRAMP, FIPS or Common Criteria, a stamp that says a company is operationally more mature. Michael expects industry standard scoring, something like a FICO score for cyber risk.
Behind it would sit a data model and actuarial tables that state the cyber risk of a company in plain terms, and part of Trava’s work was building toward that. In a connected world the score covers the company’s upstream and downstream connections too, which is where Michael expects zero trust to emerge as a viable technology. Michael also hopes for self-healing IT that patches its own vulnerabilities.
“you’re still going to need the humans in the loop there”
Michael Brooks, at 26:22
Wikipedia describes zero trust architecture as a design where users and devices aren’t trusted by default, even on a privileged network (Wikipedia). FedRAMP is the U.S. government’s program for assessing and authorizing cloud products (Wikipedia).
Humans in the loop
Jon joked that Michael had two or three startups in that answer. Michael’s view is that cyber risk can be modeled the way financial and health risks are, with different factors.
“I think it would be a tragedy of our age”
Michael Brooks, at 27:02
The tragedy would be to have technology this wonderful and fail to work out how to use it and secure it. Michael sees the same question on the global stage, where some countries are going all in on cyber, and it trickles down to every business and the businesses it works with.
Jon asked whether a fully automated system would ever replace the CISO. Michael expects more connection and more reliance on technology, but doesn’t see robots turning on us. It’s up to us how we apply technology, and security has to be part of it from the start.
“it’s extraordinarily difficult to go back and bolt it on after the fact.”
Michael Brooks, at 29:28
Jon agreed, and described computers as tools at our service. Engineers and programmers write the code, and the machines can’t think for themselves.
“They do exactly what we tell them to do.”
Jon McLachlan, at 29:43
It all comes back to the data
Jon asked for advice for anyone thinking about becoming a CISO. Go for it, Michael said, and don’t lose sight of the main thing.
“the main thing is the data”
Michael Brooks, at 30:29
Confidentiality, integrity and availability come down to the data: who has access to it, whether it’s there when it needs to be, and whether it’s accurate. Michael’s example is a bank account. You check it on your phone and assume the money is there and correct. Down for an hour, you assume maintenance. A day, three days or a week is where it gets scary, and that’s the work security people do. The job is protecting the data and its availability, without policies that disrupt the business or hold people back.
Wikipedia describes the balanced protection of confidentiality, integrity and availability, the CIA triad, as the main focus of information security (Wikipedia). Jon agreed that it’s all about data: access control, authorization and authentication exist to protect it, and a program is nothing if you can’t trust the data going into it.
Start with the basics
Michael’s parting thoughts were about the time we live in, with the chance to do things that have never been done before. Technology is wonderful, Michael said, but it has to be used correctly and kept secure.
“We have to stay in control of it.”
Michael Brooks, at 32:46
Michael’s closing advice was to put the foundational security practices in place first, and build from there.
“Do the basics right.”
Michael Brooks, at 32:59
What happened after the tape
Trava’s second round. On August 8, 2022, Inside Indiana Business reported a $4.5 million second seed round for Trava, led by Mercury Fund and Elevate Ventures. Trava had launched out of High Alpha in December 2020 and said it had grown more than 600% since its first seed round (Inside Indiana Business). That first round, $3.5 million led by TDF Ventures, came in March 2021 (Help Net Security). The December 2020 launch release paired a virtual CISO service with a cyber insurance platform for small and midsize businesses (BusinessWire).
Trava today. Trava’s site lists advisory services, a vCISO among them, along with compliance readiness, FedRAMP 20x, AI risk management, penetration testing and managed programs (Trava). Its About page lists Dan Katt as CEO, co-founder Rob Beeler as CTO and co-founder Jim Goldman as an advisor, and calls security and compliance “growth enablers” (Trava).
Michael since. LinkedIn lists Michael as founder and principal cyber executive of VetNet Cyber since May 2021, business information security officer at CVS Health from August 2022 to April 2024, and since September 2025, CMMC strategy and engagement director at A-LIGN (LinkedIn). Wikipedia describes CMMC as an assessment framework and assessor certification program for standards published by NIST (Wikipedia).
Signing for the risk. On October 26, 2026, Michael published “Know What You’re Signing For: Commander’s Intent for CMMC Affirming Officials” in a LinkedIn newsletter, CMMC 2026: Year of Affirmation. The article says the executive who signs for a company’s security “decides what the company will and won’t tolerate,” the same choice Michael described on the tape (LinkedIn).
The same themes on this show. Episode 14 had Biff Clark of Coefficient Technologies on a CISO on demand, MSP risk and cyber insurance. Episode 58 had Jacob Berry, then field CISO at Clumio, on why customers buy backups for integrity and availability. Episode 56 had Kayne McGladrey, then field CISO at Hyperproof, on continuous evidence and when to hire a CISO. Episode 37 had Jon and Sasha Sinkevich on standards that open the door or close the deal. Episode 47 had Clea Ostendorf, then field CISO at Code42, on insider risk and who owns the risk.
Did you catch it? A seven-question quiz
Seven questions from the episode. Each answer links the moment in the transcript or its section.
Quiz · seven questions
Did you catch it?
Pick an answer to see whether you caught it.
-
What does the V in vCISO stand for?
a. "it's a market term for virtual chief information security officer." Transcript, 4:59.
-
After the baseline risk assessment, what does management decide for each risk?
c. Management picks one of the four for each risk. See Accept, mitigate, monitor or transfer.
-
In Michael's words, what is risk ignorance a form of?
b. "risk ignorance is a form of risk acceptance" Transcript, 14:16.
-
What question does Michael say the work of security people comes down to?
a. "What can your business do today without access to secure data and systems?" Transcript, 15:47.
-
Which best day as a CISO did Michael describe?
c. "there's so much business and opportunity on the other side of that certification." Transcript, 17:06.
-
For a client hit by ransomware with no backup, what options are left?
b. "start over or pay the ransom." Transcript, 21:55.
-
What does Michael tell people thinking about becoming a CISO is the main thing?
a. "the main thing is the data" Transcript, 30:29.
Are you ready before the bad day?
Eight questions on getting ready before an incident, built from the episode. Each tip links the section behind it.
Scorecard · eight questions
Are you ready before the bad day?
Answer for your company as it runs today. If two answers fit, pick the lower one.
-
Do you know where all of your data is?
- No
- For the main systems
- Yes, in an inventory we keep current
Michael asks it first, before any event. See Before the bad day.
-
Are your critical systems backed up, and have you tested a restore?
- No
- Backed up, never restored
- Backed up, restores tested
Without a backup, Michael's clients were left to start over or pay. See The worst day.
-
Can you list everyone with access to each critical system?
- No
- For some systems
- Yes, reviewed on a schedule
Access is the second question Michael asks before an event. See Before the bad day.
-
Do you have an incident plan, with notification procedures people understand?
- No
- Written, never practiced
- Written and practiced
Michael compares it to a fire drill at school. See Before the bad day.
-
Does each known risk have a written decision: accept, mitigate, monitor or transfer?
- No
- The biggest risks do
- Every one, signed off by management
A risk nobody looks at still gets accepted. See What you don't know, you accepted.
-
Do you patch every system on a schedule?
- When something breaks
- Most systems, most months
- Every system, on a schedule
"Patch your systems. That's what you need to do, right?" See When one vulnerability spreads.
-
Do you know the risks your vendors and partners bring in?
- No
- For the biggest ones
- Yes, checked before we sign
"third party risk is first party risk in a connected world." See A business capability.
-
Do you know what your cyber insurance requires of you before a claim?
- No, or no policy
- Roughly
- Yes, and we do it
Michael was evaluating policies so clients knew the minimum requirements. See Insurance from the back end.
Start with where the data is, who can reach it, and a test restore from your backup.
Write down a decision for each known risk, and practice the plan.
Keep the inventory, the patches and the drills on a schedule.
Accept or fix?
The calculator weighs the choice from Accept, mitigate, monitor or transfer: live with a risk, or pay to cut it.
Calculator
Accept or fix?
Four numbers: the chance the event happens in a year, what it would cost, what the fix costs a year, and how much the fix cuts the chance.
At a 10% chance a year of a $500,000 loss, accepting the risk costs about $50,000 a year on average. A fix at $20,000 a year that cuts the chance by 60% brings that to about $40,000, its cost included. A fix like this pays for itself on average while it costs less than $30,000 a year.
The defaults are placeholders, so put in your own numbers. The results are yearly averages: in the year the event happens, it costs the full amount. Monitoring and transferring, the other two choices, aren't in the model.
From the NSA to CMMC
Michael’s path, the field around it, and this show. Filter by topic.
Timeline
From the NSA to CMMC
- The National Security Agency
Michael becomes director of IT there, until September 2009 (LinkedIn, on this page).
- National Guard Bureau
Director of IT audit and compliance, until February 2011 (LinkedIn).
- White House Communications Agency
Presidential response officer, until August 2013 (LinkedIn).
- An Air Force command
CIO, CISO and commanding officer in the Air Force, until June 2015 (LinkedIn).
- USSOCOM
CIO senior advisor and global portfolio manager at Special Operations Command, until July 2017 (LinkedIn).
- Abacode
CISO and senior vice president of RevOps, until April 2021 (LinkedIn).
- Trava launches
High Alpha launches Trava with a virtual CISO service and a cyber insurance platform (BusinessWire, on this page).
- The 2020 breach
A supply chain compromise, with SolarWinds among the vectors, is first reported publicly (Wikipedia, on this page).
- Trava's first seed round
$3.5 million, led by TDF Ventures (Help Net Security).
- VetNet Cyber
LinkedIn lists Michael as its founder and principal cyber executive from this month (LinkedIn).
- Colonial Pipeline
A ransomware attack leads the company to halt pipeline operations (Wikipedia, on this page).
- Kaseya VSA
An attack through Kaseya's software reaches about 60 managed service providers (Wikipedia, on this page).
- This episode
Michael on the show, then a vCISO at Trava (Podbean).
- Episode 14
Biff Clark on a CISO on demand, MSP risk and cyber insurance (episode 14).
- CVS Health
Business information security officer, until April 2024 (LinkedIn).
- Trava's second seed round
$4.5 million, led by Mercury Fund and Elevate Ventures (Inside Indiana Business, on this page).
- Episode 37
Jon and Sasha Sinkevich on standards that open the door or close the deal (episode 37).
- Episode 47
Clea Ostendorf on insider risk and who owns the risk (episode 47).
- Episode 56
Kayne McGladrey on continuous evidence and when to hire a CISO (episode 56).
- Episode 58
Jacob Berry on why customers buy backups (episode 58).
- A-LIGN
CMMC strategy and engagement director (LinkedIn, on this page).
- Signing for the risk
Michael's newsletter article for CMMC affirming officials (LinkedIn, on this page).
What to do this week
Five things, in the order of the episode.
- Write down each risk decision. For each risk you know about, record whether you accept, mitigate, monitor or transfer it, as in Accept, mitigate, monitor or transfer. Run the calculator on the biggest one.
- Answer the questions before an event. Where is the data, who can reach it, and what would you do in an event, as in Before the bad day. The scorecard covers the rest.
- Test a restore. Restore the system the business can’t run without from its backup, as in The worst day.
- Patch, and list your dependencies. Patch your systems, and list the vendors whose risk becomes yours, as in When one vulnerability spreads.
- Get help with it. Our vCISO Services give you a senior security leader part time, with a team behind them, SOC 2 Type 2 runs the program that gets you the report buyers ask for, and 24/7 Monitoring & Response watches your infrastructure and responds hands-on. If you want to talk it through, book 15 minutes with us.