Podcast Episode 11

Episode 011 32 min

Robert Rounsavall, Co-Founder of Trapezoid Inc., Firmware to Frontlines

with Robert Rounsavall · Trapezoid Inc.

0:00 / 32:00

Also on Spotify, Apple Podcasts, YouTube, Podbean, Player FM

Episode 11 of The Security Podcast of Silicon Valley, published December 28, 2021. Host Jon McLachlan talks with Robert Rounsavall, co-founder and president of Trapezoid Inc., which builds tools to monitor the integrity of firmware, and the host of a security podcast. Robert traces a path from the U.S. Navy, as a military linguist, to server support and product management for a remote access product, where calls with bank security teams pulled Robert into security, then incident response at Terremark, a small team that worked 80 to 120 data breach incidents a year, the security operations center Robert built, and the sale to Verizon. They cover why Jon advises taking equity when you can, why a startup is an ultramarathon with several walls, crewing at Badwater, a question on a data center tour about equipment that arrives already compromised, servers from Intel and a proof of concept that fed chipset security data into McAfee ePolicy Orchestrator, a demo at RSA and a meeting with the Marine Corps' CIO, the red face test, small wins in the federal space, a gut call about a new chief executive, three patents, responsibility and accountability, invention and innovation, and making firmware validation research usable by an operator in the field or a SOC analyst. About 32 minutes.

Episode notes

Dive into the intersection of cybersecurity, military discipline, and endurance sports in this episode of a YSecurity.io production featuring Robert Rounsavall, Co-Founder and President of Trapezoid Inc. Robert's journey from a childhood fascination with security, through a distinguished military career, to leading innovation in firmware security, provides a compelling narrative of resilience, innovation, and leadership.

In this interview, Robert shares pivotal experiences from his youth that sparked his interest in security, laying the foundation for a career that spans both the high-stakes worlds of military operations and cutting-edge technology. His insights into the challenges and rewards of working in security architecture, particularly within large datacenter and cloud provider spaces, highlight the complexities of protecting digital infrastructure at scale.

Robert's military background as a Navy Crypto-Linguist Chief Petty Officer, combined with his leadership in incident response for enterprise and federal government organizations, showcases the depth of his expertise and the breadth of his impact on national security. His contributions extend beyond operations, as evidenced by his patent for a large-scale network security system, authorship in the Computer and Information Security Handbook, and involvement in key industry initiatives like the Open Data Center Alliance.

Drawing an intriguing parallel between the perseverance required in startups, security, and Ultramarathon running, Robert offers a unique perspective on the endurance, determination, and strategic thinking that define success in each of these domains. This comparison not only sheds light on his personal philosophy but also serves as inspiration for professionals navigating the long-distance challenges of the cybersecurity field.

Listeners will gain not only an appreciation for the technical intricacies of firmware security and cloud computing but also a deeper understanding of the leadership qualities that drive innovation and resilience in the face of evolving threats.

Join us for an engaging and insightful conversation with Robert Rounsavall. Whether you're a cybersecurity enthusiast, a veteran, an aspiring leader, or someone intrigued by the parallels between physical and cyber endurance, this episode offers a rich exploration of the skills and mindset required to excel in both the digital and physical arenas.

Hosted by Jon McLachlan — co-founder of YSecurity.

The deep dive

More than one wall

Robert Rounsavall, co-founder and president of Trapezoid Inc.: from the Navy to server support, bank security teams on the line, incident response at Terremark, why a startup feels like an ultramarathon, a question about hardware that arrives compromised, servers from Intel and a demo at RSA, the red face test, a gut call, and firmware checks an operator in the field can run.

Episode 11 of The Security Podcast of Silicon Valley came out on December 28, 2021, with Jon McLachlan hosting. The guest was Robert Rounsavall, co-founder and president of Trapezoid Inc., which builds tools to monitor the integrity of firmware (Podbean, Apple Podcasts, Spotify, LinkedIn, Trapezoid). The episode is called “Robert Rounsavall, Co-Founder of Trapezoid Inc., Firmware to Frontlines.”

Two threads run through the talk. One is firmware: what happens when hardware arrives already compromised, and how a question on a data center tour became a product. The other is endurance. Robert compares a startup to an ultramarathon, a race where the wall comes more than once.

This page follows the conversation in order: a section for each part of it, sixteen figures, nine clips from the tape, a post from Robert’s LinkedIn, the full transcript, and five tools: a quiz, a scorecard for firmware visibility, a calculator for firmware that goes unchecked, a timeline, and a to-do list. Where the decodes of the tape disagree on a word, the transcript puts its best guess in brackets, and the page doesn’t quote or retell those words.

From the Navy to the server room

Jon opened with Robert’s time in the U.S. Navy, and thanked Robert for that service.

“So I did four years active and eight in the reserves.”

Robert Rounsavall, at 2:29

Robert served as a military linguist. LinkedIn lists the role as a Navy crypto-linguist and chief petty officer, with the Navy Reserve from 1996 to 2008 (LinkedIn). Wikipedia describes the Navy’s cryptologic technicians as a rating that supports national intelligence work, with an emphasis on cryptology and signals intelligence (Wikipedia).

Security came after the Navy. Robert’s first job out was server support. The next was technical product manager for a remote access product, which Robert described as a pcAnywhere-style remote desktop tool. Wikipedia describes pcAnywhere as a discontinued Symantec suite for connecting to a remote computer (Wikipedia). LinkedIn dates the product manager role from 2002 to 2006.

Six cards. U.S. Navy: active duty for four years and the reserves for eight, as a military linguist. Server support: Robert's first job after leaving the Navy. Remote access: technical product manager, with bank security teams joining the customer calls. Terremark: incident response for large companies, then a new security operations center. Filled, Trapezoid: co-founder and president, from consulting to firmware integrity software. Podcast host: Robert hosts The SynAckFinAck Podcast, with guests from tech and security.
Robert's path, from the episode and LinkedIn. Sources: the episode and LinkedIn.

Bank security teams on the line

The remote access product had centralized authentication and some security features, and those features won big customers. Robert named UPS and Walmart, and some banks used it too.

Then security teams from different banks started joining the calls, over and over.

“I better start thinking about and getting smart on security.”

Robert Rounsavall, at 4:22

That was the turn toward security. A few years later, a friend Robert met through SANS training spent about a year recruiting Robert to Terremark. Wikipedia describes the SANS Institute, founded in 1989, as a research and training organization for information security (Wikipedia).

Listen · Robert Rounsavall on episode 11, from 3:49
About 40 seconds: Robert on the bank security teams that pulled a product manager into security. The clip stops on its own. Read the full transcript.

Incident response at data center scale

Robert described Terremark as a big data center with 750,000 square feet of servers. A small security team there had a contract to do incident response for some of the biggest companies in the world.

“we probably worked between 80 and 120 data breach incidents a year.”

Robert Rounsavall, at 5:12

After Terremark bought another company, Robert built Terremark’s security operations center and handed it off. LinkedIn lists Robert as director of product development at Terremark from 2007 to 2011, responsible for its security product portfolio. A patent from those years names Robert as a co-inventor of a security appliance that runs a virtualization environment at a company’s site, so its security functions can change after it ships. It was filed in 2009 and granted on January 6, 2015 (Google Patents).

Wikipedia traces Terremark to the NAP of the Americas, a large data center and internet exchange point. Verizon announced a deal to buy Terremark on January 27, 2011, and closed it on April 12, 2011. In 2016, Verizon set out to sell its data centers to Equinix, and in May 2017 it sold Terremark to IBM (Wikipedia). On the show, Robert remembered the data centers being sold off several years after the Verizon deal.

Three numbers. 750,000: square feet, as Robert sized the data center. 80 to 120: data breaches a year for a small incident response team. April 12, 2011: Verizon closes its purchase of Terremark. Below: Terremark grew out of the NAP of the Americas, a large data center and internet exchange point. After Terremark bought another company, Robert built its security operations center and handed it off. Verizon later set out to sell its data centers, and sold Terremark to IBM in May 2017.
The data center, the team's caseload and the sale, from Robert and from Wikipedia. Sources: the episode and Wikipedia.

Cash or equity

The Verizon deal was a big exit. Robert’s place in it:

“I was one notch down from where it was really meaningful.”

Robert Rounsavall, at 5:46

Jon asked what meaningful meant.

“I didn’t really have any equity or anything.”

Robert Rounsavall, at 5:56

Plenty of people did well on that exit, Robert said, and for Robert it wasn’t life-changing. Jon answered with the rule Jon gives as a mentor, when an offer weighs more cash against equity:

“if you can swing it, like, I always advise to go for the equity.”

Jon McLachlan, at 6:39

Later in the talk, Robert came back to that rule, and Jon added the condition behind it.

“We all have different life situations.”

Jon McLachlan, at 26:05

Three cards. Robert at Terremark: a step below the people the exit paid off for, with no equity, so the sale changed little for Robert. Filled, Jon's advice as a mentor: when an offer trades cash for equity, choose equity when you can afford to. Jon's condition: life situations differ, and some commitments rule the equity out.
Cash or equity: what Robert saw at Terremark, Jon's rule, and the condition Jon attached to it. Source: the episode.

A race with several walls

Jon asked for one truth most people miss. Robert’s answer was about startups: they’re far from what most people picture. People compare a startup to a marathon. Robert compares it to an ultramarathon. In a marathon:

“you might hit the wall once.”

Robert Rounsavall, at 7:39

Pain and suffering come five, six or seven times in an ultramarathon, Robert said, and a startup has several walls too. From inside a startup, it can feel like everybody lives this way, until you talk with friends who earn a W-2 wage or work as consultants.

Wikipedia defines an ultramarathon as any footrace longer than the 42.195-kilometer marathon (Wikipedia). Hitting the wall is the sudden fatigue of an endurance athlete whose glycogen runs out (Wikipedia).

Listen · Robert Rounsavall on episode 11, from 7:23
About 40 seconds: Robert on why a startup is an ultramarathon. The clip stops on its own. Read the full transcript.
Two rows of boxes joined by arrows. A marathon: start, a filled box for the wall, finish. An ultramarathon, or a startup: start, three filled walls, finish. Below: Wikipedia says an ultramarathon is any footrace longer than the 42.195-kilometer marathon, and hitting the wall is sudden fatigue when an endurance athlete's glycogen runs out. Robert's count for an ultra is five to seven low points before the finish.
One wall in a marathon, several in an ultramarathon or a startup. Sources: the episode and Wikipedia.

Why anyone runs it

Jon pushed on the obvious question.

“why would anyone put themselves through that?”

Jon McLachlan, at 8:09

Robert would do it again.

“the next time I do a startup, I get to make all different mistakes”

Robert Rounsavall, at 8:28

Building something new with a team, something that solves a problem, is fulfilling and challenging, in Robert’s telling.

“there’s just not a feeling like it.”

Robert Rounsavall, at 8:42

It is also a step into the unknown, unless you’ve done it before. Trapezoid was Robert’s first startup.

Listen · Robert Rounsavall on episode 11, from 8:28
About 25 seconds: Robert on why a founder signs up for the walls. The clip stops on its own. Read the full transcript.

Years too early

Jon listed what a founder can’t know at the start.

“You don’t know if the market is going to react to products like the way that you think it might”

Jon McLachlan, at 9:18

Sales, messaging and marketing to the right buyers are all open questions too. Timing came up next: early, too early or too late. Robert said where Trapezoid landed:

“we were years too early”

Robert Rounsavall, at 9:38

At the time of the episode, the traction Trapezoid expected five years earlier was finally arriving.

Three cards. The market: how buyers will react to the product. Sales and messaging: whether the pitch lands with the right people. Timing: early, too early, or too late. Below: Trapezoid's answer on timing was years ahead of the market, and the traction it expected came about five years late.
What a founder can't know at the start, and where Trapezoid landed on timing. Source: the episode.

Crewing at Badwater

Jon asked whether the ultramarathon was a figure of speech. Robert has run about 20 ultras, including a couple of hundred-mile races. Robert’s own rating: a solid mid-pack runner. Robert also crews for other runners, twice at Badwater and once at the Bigfoot 200.

Wikipedia describes the Badwater Ultramarathon as a 135-mile race from 282 feet below sea level in Badwater Basin, in Death Valley, to 8,360 feet at Whitney Portal. It runs every year in mid-July, when Badwater Basin can reach 130 degrees Fahrenheit (Wikipedia). Robert crewed it in 2018, one of the hottest on record by Robert’s account, with nights near 110 degrees.

Robert sees a likeness between the people who run these races and the security and startup communities.

“it’s a small group of people that you kind of see the same folks over and over”

Robert Rounsavall, at 10:37

Why start running them at all?

“The reason I started doing it is I didn’t know if I could finish or not.”

Robert Rounsavall, at 10:55

Jon took the thread to teams. Ultras and startups both take a form of crazy, everyone has their own, and the differences make a team interesting.

“everyone is going to see the same problem a little bit differently.”

Jon McLachlan, at 13:23

Three numbers. 135 miles, from Badwater Basin in Death Valley to Whitney Portal. 282 feet below sea level at the start, and 8,360 feet at the finish. Mid-July, when Badwater Basin can reach 130 degrees Fahrenheit. Below: Robert has run about 20 ultras, including a couple of hundred-mile races, and has crewed at Badwater twice and at Bigfoot 200 once. In 2018, by Robert's account, nights at the race stayed near 110 degrees.
Badwater by the numbers, and Robert's part in it. Sources: the episode and Wikipedia.

A question on a data center tour

Jon asked for Trapezoid’s founding story. Starting a software company wasn’t the plan.

“it was not my idea to start a software development company at all.”

Robert Rounsavall, at 15:03

The plan was to take the capabilities of Terremark’s security operations center to other service providers, and consulting paid well in the first year or so. Those capabilities were unusual. Robert credits the team behind the Volatility memory tools, who worked at Terremark at the time, as some of the best incident responders on the planet. Wikipedia describes Volatility as an open-source memory forensics framework for incident response and malware analysis (Wikipedia). Terremark put some of those capabilities into its cloud platform, so a customer could get memory as well as logs.

While still at Terremark, Robert walked two security people through the data center. One of them asked a question Robert couldn’t answer.

“but what happens if you guys buy equipment and it arrives already compromised?”

Robert Rounsavall, at 16:35

The follow-up: what if you throw away the hard drive, put in a new one, and the system is still compromised?

“I have no idea. That’s a great question.”

Robert Rounsavall, at 16:51

The team put some procedures in place. The question stayed with Robert for a couple of years.

Listen · Robert Rounsavall on episode 11, from 16:29
About 30 seconds: Robert on the question about hardware that arrives compromised. The clip stops on its own. Read the full transcript.

Wikipedia explains why a new drive might not help. A firmware rootkit hides in device or platform firmware, such as a router, a network card, a hard drive or the system BIOS, because firmware is not usually checked for code integrity. In March 2009, researchers published a BIOS-level rootkit that survived a disk replacement and an operating system reinstall (Wikipedia). A supply chain attack can tamper with hardware during manufacturing or distribution (Wikipedia).

Five numbered steps. 1, Robert shows two security people around Terremark's data center and its capabilities. 2, one of them asks what happens when newly bought equipment shows up compromised. 3, and what if you swap the hard drive and the machine is still compromised? 4, Robert has no answer, and the team writes some procedures. 5, the question stays with Robert for a couple of years, and turns into Trapezoid's product. Below, the question as Robert retold it.
The tour question, step by step. Source: the episode.
Four stacked layers: applications, operating system, a filled layer for firmware, the low-level software that controls the hardware, and hardware. Below: a firmware rootkit hides in device or platform firmware, such as a router, a network card, a hard drive or the BIOS. Firmware is rarely checked for code integrity, and removing a rootkit there can take new hardware. In March 2009, researchers showed a BIOS rootkit that survived a disk swap and an operating system reinstall.
Where firmware sits, and why a new drive may not clear it. Sources: Wikipedia, on firmware and rootkits.

NIST’s Platform Firmware Resiliency Guidelines, SP 800-193, came out in May 2018. They describe three jobs: protect the platform against unauthorized changes, detect the changes that happen, and recover quickly and securely (NIST). Checking whether firmware has changed is the detect job.

Three boxes joined by arrows: protect, block unauthorized changes. Filled, detect, notice changes that happen. Recover, restore quickly and securely. Below: NIST warns that a successful firmware attack could leave a system inoperable, perhaps for good. The tour question is a detect problem, noticing firmware that changed before the hardware reached you.
NIST's three jobs for platform firmware. Source: NIST SP 800-193.

Servers on the doorstep

The answer started with a phone call. Trapezoid had done some work with Intel, so Robert called a contact there about the hardware security features Intel was building. The next week, a stack of servers arrived. Trapezoid’s CTO wrote code that took the hardware security capabilities of a recently released Intel chipset and fed them into McAfee ePolicy Orchestrator, a tool the CTO knew well.

“This was right after Intel acquired McAfee.”

Robert Rounsavall, at 17:44

Wikipedia dates that purchase to February 2011 (Wikipedia). The mix of Intel’s hardware with McAfee’s security software got Intel excited, and Intel took the team to RSA to show the proof of concept. The following week came a meeting with the Marine Corps’ CIO, a general Robert knew from an earlier incident response job.

The episode doesn’t name the chipset feature. One feature of that era is Intel’s Trusted Execution Technology, which uses a Trusted Platform Module to measure software and platform components, so management tools can decide what to trust (Wikipedia).

At the end of the presentation, the general had a question, and Robert gave the honest answer.

“And I said, well, sir, it’s not a product.”

Robert Rounsavall, at 18:18

Jon asked why Robert hadn’t pointed to the signature line. Robert’s lesson from that day:

“I’ll get you a quote.”

Robert Rounsavall, at 18:32

Listen · Robert Rounsavall on episode 11, from 17:24
About 35 seconds: Robert on servers from Intel and a demo at RSA. The clip stops on its own. Read the full transcript.
Six numbered steps. 1, Trapezoid starts as consulting, built on what Terremark's security operations center could do. 2, Robert calls a contact at Intel, and the next week servers arrive. 3, the CTO feeds hardware security data from a new Intel chipset into McAfee ePolicy Orchestrator. 4, Intel shows the proof of concept at RSA, then to the Marine Corps' CIO. 5, the general asks a question, and the honest answer is that it isn't a product yet. 6, enough interest to start on a product that passes the red face test. Below: Wikipedia says Intel bought McAfee in February 2011, after announcing the deal in August 2010.
From a phone call to a product, in the order Robert told it. Sources: the episode and Wikipedia.

The red face test

A few moments like that one convinced the team there was enough for a product. The product had to pass what Robert calls the red face test, and its job was clear:

“something to validate the integrity of firmware on a system.”

Robert Rounsavall, at 18:45

That is how Trapezoid moved from consulting to software. At the time of the episode, Robert summed up the result:

“now we have a platform that checks the integrity of firmware for systems.”

Robert Rounsavall, at 18:58

Jon asked what the red face test means. Robert’s answer had two parts. The product had to be

“not just a cool science project capability”

Robert Rounsavall, at 19:10

It had to be something a buyer could look at and think:

“there might be an actual product here.”

Robert Rounsavall, at 19:16

Trapezoid’s About page tells the rest. The company was founded in 2012 and first focused on x86 servers, to secure cloud production environments. Customers wanted that view below the operating system across the whole enterprise, so the team rebuilt the platform to take data from any type of device, whether IT, OT or IoT (Trapezoid). The product is Trapezoid FIVE, short for Firmware Integrity Verification Engine (Trapezoid).

Listen · Robert Rounsavall on episode 11, from 18:34
About 30 seconds: Robert on the red face test and the move to software. The clip stops on its own. Read the full transcript.
Two boxes joined by an arrow: a dashed box, a science project, interesting, with no buyer yet, and a filled box, a product, a firmware integrity check people want. Below, two quotes from Robert on the red face test.
A science project or a product: the bar Robert set. Source: the episode.

No single best day

Jon asked for the best day in Trapezoid’s ten years. Robert reached for the ultramarathon again: little bursts, second and third winds, and no single banner day. The wins came in small pieces: customer acceptance, a big project, a little money raised.

The hard moments are easier to recall.

“You don’t remember the people who encourage you. You remember the people who poke at you a little bit along the way.”

Robert Rounsavall, at 20:08

The recent wins, at the time of the episode:

“we’ve had a couple of wins in the federal space, and we’re starting to get a couple of commercial wins.”

Robert Rounsavall, at 20:18

Jon noted those wins are hard to land. Robert listed what they take: certifications, contracting and all the rest.

Five compartments: customer acceptance, a big project, money raised, filled, federal wins, and commercial wins, starting. Below: like an ultramarathon, new bursts of energy, and no single banner day. The federal wins took certifications and contracting. Below, a quote from Robert about who you remember.
The small wins Robert listed, and what the federal ones took. Source: the episode.

Trust your gut

Then the worst day. Like an ultramarathon, Robert said, a startup has several stretches where you think you’re down and out.

“And it also comes to listening to your gut.”

Robert Rounsavall, at 21:10

A year or so into the company, a board member suggested bringing in a new CEO, a well-known executive from a large company, to help raise money and reach a big valuation.

“But there was something in my gut that told me no, but I listened to the board member.”

Robert Rounsavall, at 21:37

The company ran out of cash, and the board heard that Trapezoid had no product. That damaged Trapezoid’s credibility with the board and with the people who had helped it get started. Robert’s reply to that verdict came years later:

“three patents later in the space”

Robert Rounsavall, at 23:08

Trapezoid’s product overview from April 2021 lists three US patents (Trapezoid).

Listen · Robert Rounsavall on episode 11, from 21:10
About 30 seconds: Robert on the gut call from the first year. The clip stops on its own. Read the full transcript.
Five numbered steps. 1, a board member proposes a well-known chief executive from a large company, to help raise money. 2, Robert's gut says no, and Robert goes along with the board member. 3, the company runs low, then out of cash, and the board hears there is no product. 4, Trapezoid's standing with the board and its early backers takes a hit. 5, years later, Trapezoid holds three US patents in the field. Below, a quote from Robert about the gut call.
The gut call, in the order Robert told it. Sources: the episode and Trapezoid.

Responsible and accountable

Jon described what a founder gets that an employee of a large company doesn’t.

“So you’re never going to learn that much in a big company.”

Jon McLachlan, at 25:00

In a large company, Jon said, you play your part. In a startup, you see everything, own it and answer for it, from zero to one and then from one to N. Robert put the draw in two words:

“I wanted to be responsible and accountable”

Robert Rounsavall, at 25:34

Robert credits the military training and the ultramarathons with some of the preparation. On when to start, Robert had no formula:

“I don’t know if there is a best time or a right time”

Robert Rounsavall, at 26:43

“I always wanted to have my own thing, but the opportunity didn’t present itself until it presented itself.”

Robert Rounsavall, at 26:47

Jon called life a series of choices, and went back to the race.

“You just have to keep putting one foot in front of the other.”

Jon McLachlan, at 27:12

Two cards. At a big company: one part of the work, and a narrower view. Filled, in a startup: you see all of it, own it and answer for it, building from nothing and then scaling up. Below, Robert's two words for why.
What a founder owns, in Jon's words, and the two words Robert used. Source: the episode.

From the lab to the field

Jon asked what success looks like for Trapezoid. Robert’s list at the time: accounts close to signing, maybe a few small acquisitions of teams and talent, and more commercial wins after the federal ones. Then the partnerships. Agencies and universities were doing research that Trapezoid was looking at partnering on.

“the only people that can use it are PhD data scientists”

Robert Rounsavall, at 28:29

The goal was for an E5 operator in the field, or a SOC analyst, to be able to validate the integrity of a system.

“I love that you’re aiming to bridge that gap between invention and innovation”

Jon McLachlan, at 28:46

Jon’s line matches how Wikipedia separates the two: innovation is more apt to involve putting an invention into practice, where it makes an impact (Wikipedia). Robert’s own description: an operations person.

“I love operationalizing stuff.”

Robert Rounsavall, at 29:45

The firmware and hardware validation research, in Robert’s view, brings a lot, and it needs the operational piece.

Listen · Robert Rounsavall on episode 11, from 28:17
About 25 seconds: Robert on taking research from data scientists to operators. The clip stops on its own. Read the full transcript.
Two boxes joined by an arrow: research, usable by PhD data scientists, and a filled box, a field check run by a field operator or SOC analyst. Below: the research comes from agencies and universities Trapezoid hoped to partner with. Jon frames the step as moving from invention to innovation, and Wikipedia ties innovation to putting an invention into practice. Robert's part is operations, making the research something people can use.
From research only data scientists can use to a check an operator can run. Sources: the episode and Wikipedia.

Start sooner

Jon asked for parting thoughts.

“if you have been thinking about doing a startup, and it is something that’s been eating at you for a long time, it’s always going to be there.”

Robert Rounsavall, at 30:16

Robert wishes the start had come sooner, and is glad it came.

“You need to step out and try it.”

Robert Rounsavall, at 30:36

Jon agreed, and said risk comes with it.

“There’s never going to be a perfect time to start a new company.”

Jon McLachlan, at 30:53

To close, Robert described the podcast Robert hosts: interviews with security professionals about how they got where they are and what it takes to get ahead in the field. Apple Podcasts lists it as The SynAckFinAck Podcast, hosted by Robert (Apple Podcasts).

Listen · Robert Rounsavall on episode 11, from 30:15
About 30 seconds: Robert's parting advice for anyone thinking about a startup. The clip stops on its own. Read the full transcript.
Three cards. The itch stays: if a startup idea has nagged at you for years, it won't go away. Robert's look back: Robert wishes the start had come earlier, and is glad it came. Filled, Jon's view: no moment will be perfect, and risk comes with it. Below, Robert's last line of advice.
Parting advice from both sides of the microphone. Source: the episode.

What happened after the tape

Jon on Robert’s show. On February 9, 2022, six weeks after this episode came out, The SynAckFinAck Podcast published “Data Encryption In Cyber Security with Jon McLachlan” (Apple Podcasts). Robert hosted, and Jon covered encryption for data protection.

Robert’s work since. LinkedIn still lists Robert as co-founder and president of Trapezoid, a role that began in January 2012. Since January 2023, Robert has also consulted with CyberGeist Security, and since February 2025, advised LoopStudio (LinkedIn).

Still learning. On October 29, 2026, Robert wrote about filling knowledge gaps after a long career in security: “You will never run out of stuff to learn in cyber.”

Robert on filling knowledge gaps while keeping up with AI.

Robert Rounsavall · October 29, 2026
Robert's post on learning in security. View on LinkedIn.

Hardware on this show. Episode 94 had Jim LaRoe of Symphion on printers left at factory defaults, with firmware and end-of-life devices among the topics. Episode 103 had Roei Ganzarski of Alitheon on why zero trust stops at the hardware.

Did you catch it? A seven-question quiz

Seven questions from the episode. Each answer links the moment in the transcript or its section.

Quiz · seven questions

Did you catch it?

Pick an answer to see whether you caught it.

  1. What pulled Robert toward security after the Navy?

    b. "I better start thinking about and getting smart on security." Transcript, 4:22.

  2. How many data breach incidents did Terremark's small team work in a year, by Robert's count?

    c. "we probably worked between 80 and 120 data breach incidents a year." Transcript, 5:12.

  3. Why does Robert compare a startup to an ultramarathon?

    a. Pain and suffering come several times in an ultramarathon, and a startup has several walls too. See A race with several walls.

  4. What question on a data center tour stayed with Robert for years?

    b. "but what happens if you guys buy equipment and it arrives already compromised?" Transcript, 16:35.

  5. Where did Trapezoid's CTO send the hardware security data from a new Intel chipset?

    c. Right after Intel bought McAfee, the CTO fed the chipset's hardware security capabilities into ePolicy Orchestrator. See Servers on the doorstep.

  6. What does the red face test separate?

    a. "there might be an actual product here." Transcript, 19:16.

  7. Who did Robert want to be able to validate a system's integrity?

    b. Research that only PhD data scientists could use, made usable by operators and analysts. See From the lab to the field.

Can you see your firmware?

Eight questions on whether you’d notice a change below the operating system, built from the episode. Each tip links the section behind it.

Scorecard · eight questions

Can you see your firmware?

Answer for the servers, laptops and network gear you'd least like an attacker to own. If two answers fit, pick the lower one.

  1. Do you keep an inventory of firmware versions?

    • No
    • For some device types
    • For every device type, kept current

    "something to validate the integrity of firmware on a system." See The red face test.

  2. When new hardware arrives, do you check its firmware before it goes into service?

    • No
    • Now and then, by hand
    • Every time, against a known-good version

    "but what happens if you guys buy equipment and it arrives already compromised?" See A question on a data center tour.

  3. Do you have known-good baselines to compare firmware against?

    • No
    • For some vendors
    • For every model we run

    Firmware is rarely checked for code integrity, which is where a rootkit can hide. See A question on a data center tour.

  4. Does your incident response plan cover an infection that survives a new drive or a reinstall?

    • No
    • We'd call the vendor and see
    • Yes, with steps and owners

    "I have no idea. That's a great question." See A question on a data center tour.

  5. How do firmware updates get applied?

    • Rarely
    • When a vendor pushes one
    • On a schedule, with a check after each install

    NIST's three jobs for platform firmware are protect, detect and recover. See A question on a data center tour.

  6. Do you use the hardware's own security features, such as secure boot or measured boot with a TPM?

    • No
    • On some devices
    • On every device that supports them

    "This was right after Intel acquired McAfee." See Servers on the doorstep.

  7. Do firmware changes show up where your other alerts do?

    • No
    • In a separate tool
    • Yes, next to the other alerts

    "now we have a platform that checks the integrity of firmware for systems." See The red face test.

  8. Can a SOC analyst run a firmware check without a specialist?

    • No
    • With help
    • Yes, it's in the runbook

    "the only people that can use it are PhD data scientists" See From the lab to the field.

Firmware out of view

A change below the operating system would go unnoticed today. Start with an inventory of firmware versions and a check on new hardware as it arrives.

Some firmware in view

Part of the fleet is tracked. Add known-good baselines, and write the firmware case into your incident response plan.

Firmware in view

Keep the checks on a schedule, and keep the results where your analysts already work.

How much firmware goes unchecked?

The calculator counts the devices and updates nobody checks, starting from the tour question in A question on a data center tour.

Calculator

How much firmware goes unchecked?

Five numbers: the devices in your fleet, the new devices you add each year, the share you check on arrival, the firmware updates each device gets in a year, and the share of updates you verify after install.

180new devices a year that nobody checks
2,400firmware updates a year that nobody verifies
49.6unchecked firmware events a week

In a fleet of 1,000 devices, about 180 new devices a year go into service without a firmware check, and about 2,400 firmware updates a year go unverified. That is about 49.6 unchecked firmware events a week.

The defaults are placeholders, so swap in your own counts. The math treats every device the same. The first number is the tour question's case: hardware that shows up already compromised and goes straight into service.

From the Navy to firmware integrity

Robert’s path, Trapezoid, the field around them, and this show. Filter by topic.

Timeline

From the Navy to firmware integrity

  1. The SANS Institute

    Founded as a research and training organization for information security (Wikipedia).

  2. The Navy

    LinkedIn lists Robert's Navy service from 1996 to 2008: four years active and eight in the reserves, as a linguist (LinkedIn, on this page).

  3. Remote access

    Robert becomes a technical product manager for a remote access product (LinkedIn, on this page).

  4. Terremark

    Robert joins Terremark, and later leads product development for its security portfolio (LinkedIn, on this page).

  5. Tampered card readers

    Criminals tamper with card readers before they are installed (Wikipedia).

  6. A patent filing

    The priority date of a Terremark patent that names Robert as a co-inventor (Google Patents).

  7. A rootkit in the BIOS

    Researchers publish a BIOS rootkit that survives a disk swap and a reinstall (Wikipedia, on this page).

  8. Open Data Center Alliance

    Formed with Intel's help to coordinate cloud computing standards. LinkedIn lists Robert as a contributor to one of its usage models (Wikipedia, LinkedIn).

  9. Intel buys McAfee

    The deal Intel announced in August 2010 (Wikipedia, on this page).

  10. Verizon buys Terremark

    Verizon closes the deal it announced in January (Wikipedia, on this page).

  11. Trapezoid

    Robert co-founds Trapezoid and becomes its president (LinkedIn, Trapezoid).

  12. Patent granted

    US 8,931,087, a security appliance whose functions can change after it ships (Google Patents).

  13. Terremark to IBM

    Verizon sells Terremark to IBM (Wikipedia).

  14. NIST SP 800-193

    Guidelines for platform firmware: protect, detect and recover (NIST, on this page).

  15. A podcast of Robert's own

    The SynAckFinAck Podcast, with Robert as host (LinkedIn, Apple Podcasts).

  16. Trapezoid FIVE

    The product overview lists three US patents (Trapezoid, on this page).

  17. A new website

    Ahead of version 3.0 of Trapezoid's firmware integrity software (Trapezoid).

  18. This episode

    Robert on the show (Podbean).

  19. Jon on The SynAckFinAck Podcast

    An episode on data encryption, with Robert hosting (Apple Podcasts, on this page).

  20. CyberGeist Security

    Robert starts consulting with CyberGeist Security (LinkedIn).

  21. LoopStudio

    Robert becomes an advisor to LoopStudio (LinkedIn).

  22. Episode 94

    Jim LaRoe of Symphion on printers, firmware and end-of-life devices (episode 94).

  23. Episode 103

    Roei Ganzarski of Alitheon on zero trust and hardware (episode 103).

  24. Still learning

    Robert's LinkedIn post on filling knowledge gaps (LinkedIn, on this page).

What to do this week

Five things, in the order of the episode.

  1. Check new hardware before it goes live. For the next batch of servers or laptops, record the firmware versions and compare them with the vendor’s published ones before the machines go into service, as in A question on a data center tour. The calculator shows how many devices skip that step today.
  2. Plan for the infection a new drive doesn’t clear. Write down who decides when a reimage isn’t enough, who calls the vendor, and when the hardware gets replaced. Wikipedia notes that removing a firmware rootkit can take new hardware (Wikipedia).
  3. Map your firmware to NIST’s three jobs. List what protects, what detects and what recovers platform firmware today, using NIST SP 800-193.
  4. Make the check routine for analysts. Put the firmware check in the runbook, so a SOC analyst can run it without a specialist, as in From the lab to the field. The scorecard shows where to start.
  5. Get help with it. Our 24/7 Monitoring & Response team watches your infrastructure and responds hands-on, Penetration Testing tests the way an attacker would, and a vCISO can own the program. If you want to talk it through, book 15 minutes with us.

Key takeaways

  1. Customers can pull you into security

    Bank security teams on a remote access product's customer calls turned a product manager toward security.

  2. Incident response at scale

    A small team at Terremark worked 80 to 120 data breach incidents a year, and Robert went on to build its security operations center.

  3. A startup has several walls

    A marathon may have one wall. In Robert's comparison, an ultramarathon and a startup bring the pain several times before the finish.

  4. Ask what arrives compromised

    A question on a data center tour, about equipment that shows up already compromised, became the start of Trapezoid's product.

  5. A new drive may not clear it

    If a machine is still compromised after a hard drive swap, the problem may sit in firmware, which is rarely checked for integrity.

  6. Show the proof of concept

    Servers from Intel, a CTO's code and a demo at RSA put a firmware integrity idea in front of buyers before it was a product.

  7. Clear the red face test

    Build past the neat science project, to something a buyer would see as a real product.

  8. Trust your gut

    Robert's gut said no to a chief executive a board member proposed. Robert went along, and the company ran out of cash.

  9. Make research usable in the field

    Firmware validation research that only data scientists can use needs an operational piece, so an operator or a SOC analyst can run the check.

  10. Start before it's perfect

    If a startup has been on your mind for a long time, the idea won't leave. Robert would have started sooner, and Jon adds that no time is perfect.

Chapters

Tap a chapter to play from there.

Pull quotes

“So I did four years active and eight in the reserves.”

Robert Rounsavall ·

“I better start thinking about and getting smart on security.”

Robert Rounsavall ·

“we probably worked between 80 and 120 data breach incidents a year.”

Robert Rounsavall ·

“I was one notch down from where it was really meaningful.”

Robert Rounsavall ·

“if you can swing it, like, I always advise to go for the equity.”

Jon McLachlan ·

“you might hit the wall once.”

Robert Rounsavall ·

“the next time I do a startup, I get to make all different mistakes”

Robert Rounsavall ·

“there's just not a feeling like it.”

Robert Rounsavall ·

“we were years too early”

Robert Rounsavall ·

“The reason I started doing it is I didn't know if I could finish or not.”

Robert Rounsavall ·

“but what happens if you guys buy equipment and it arrives already compromised?”

Robert Rounsavall ·

“This was right after Intel acquired McAfee.”

Robert Rounsavall ·

“I'll get you a quote.”

Robert Rounsavall ·

“not just a cool science project capability”

Robert Rounsavall ·

“there might be an actual product here.”

Robert Rounsavall ·

“You don't remember the people who encourage you. You remember the people who poke at you a little bit along the way.”

Robert Rounsavall ·

“But there was something in my gut that told me no, but I listened to the board member.”

Robert Rounsavall ·

“So you're never going to learn that much in a big company.”

Jon McLachlan ·

“I always wanted to have my own thing, but the opportunity didn't present itself until it presented itself.”

Robert Rounsavall ·

“I love that you're aiming to bridge that gap between invention and innovation”

Jon McLachlan ·

“I love operationalizing stuff.”

Robert Rounsavall ·

“There's never going to be a perfect time to start a new company.”

Jon McLachlan ·

About the guest

Robert Rounsavall, Co-founder and President, Trapezoid Inc.

Robert Rounsavall is co-founder and president of Trapezoid Inc., which builds tools to monitor the integrity of firmware, a role LinkedIn dates to January 2012. Robert served in the U.S. Navy as a crypto-linguist and chief petty officer, then moved from server support to product management for a remote access product. At Terremark, Robert worked in incident response, built the security operations center and led product development for the security portfolio. Robert also hosts The SynAckFinAck Podcast, and since 2023 has consulted with CyberGeist Security.

About the host

Jon McLachlan is co-founder of YSecurity, the on-demand cybersecurity team for startups, and of Cyberbase.ai. The Security Podcast of Silicon Valley is hosted by Jon McLachlan and Sasha Sinkevich. Jon McLachlan on LinkedIn ↗

Context and sources

  • Episode 11 on Podbean: Robert Rounsavall, Co-Founder of Trapezoid Inc., Firmware to Frontlines. Source ↗
  • Robert Rounsavall's experience on LinkedIn: Trapezoid since January 2012, Terremark from 2007 to 2011, the U.S. Navy Reserve from 1996 to 2008. Source ↗
  • Trapezoid, About: founded in 2012, first focused on x86 servers, later rebuilt to take data from any type of device. Source ↗
  • Trapezoid FIVE overview, April 6, 2021: the Firmware Integrity Verification Engine and three US patents. Source ↗
  • Google Patents, US 8,931,087: a reconfigurable, virtualized remote computer security system, granted January 6, 2015. Source ↗
  • Apple Podcasts: The SynAckFinAck Podcast, hosted by Robert Rounsavall. Source ↗
  • Apple Podcasts, February 9, 2022: Data Encryption In Cyber Security with Jon McLachlan, on The SynAckFinAck Podcast. Source ↗
  • Wikipedia, Terremark: the NAP of the Americas, Verizon's purchase closed April 12, 2011, and the sale to IBM in May 2017. Source ↗
  • Wikipedia, Cryptologic technician: a U.S. Navy rating that supports national intelligence work. Source ↗
  • Wikipedia, pcAnywhere: a discontinued Symantec suite for connecting to a remote computer. Source ↗
  • Wikipedia, SANS Institute: founded in 1989, a research and training organization for information security. Source ↗
  • Wikipedia, Ultramarathon: any footrace longer than the 42.195-kilometer marathon. Source ↗
  • Wikipedia, Hitting the wall: sudden fatigue when an endurance athlete's glycogen runs out. Source ↗
  • Wikipedia, Badwater Ultramarathon: 135 miles from Badwater Basin in Death Valley to Whitney Portal, in mid-July. Source ↗
  • Wikipedia, Volatility: an open-source memory forensics framework for incident response and malware analysis. Source ↗
  • Wikipedia, Rootkit: firmware rootkits, and a BIOS rootkit published in March 2009 that survived a disk replacement. Source ↗
  • Wikipedia, Supply chain attack: tampering with hardware or software during manufacturing or distribution. Source ↗
  • Wikipedia, McAfee: Intel announced the purchase in August 2010 and completed it in February 2011. Source ↗
  • Wikipedia, Trusted Execution Technology: Intel hardware that measures software and platform components with a TPM. Source ↗
  • Wikipedia, Innovation: related to invention, and more apt to involve putting an invention into practice. Source ↗
  • Wikipedia, Open Data Center Alliance: formed in October 2010 with Intel's help to coordinate cloud computing standards. Source ↗
  • NIST SP 800-193, Platform Firmware Resiliency Guidelines, May 2018: protect, detect and recover. Source ↗

Transcript

Automatic transcription. Jon McLachlan hosts this episode with Robert Rounsavall, co-founder and president of Trapezoid Inc. There is no diarization on the tape, so speaker labels were assigned from the content and checked against reference recordings of each voice from this episode, and a few short lines may sit with the wrong speaker. Names and terms were normalized where the recognizer misheard them (Jon McLachlan, Robert Rounsavall, Trapezoid, Terremark, Volatility, McAfee ePolicy Orchestrator, Badwater). Words in [brackets] are best guesses where the audio is unclear, and [...] marks words no decode made out. Speech is transcribed as spoken, though many repeated words and false starts are left out, and so are short backchannels such as "yeah" where they overlap the other speaker.

Read the full transcript 5,346 words

Jon McLachlan

Welcome to another show of the Security Podcast of Silicon Valley. I'm your host, Jon McLachlan, and I'm here today with a very special guest, Robert Rounsavall, the co-founder and president of Trapezoid Inc., also the host of another podcast, [SynAckFinAck]. So you should definitely go check out his podcast as well. It's also on security. Hey, Robert, welcome to the show.

Robert Rounsavall

Hey, Jon. I'm glad to be here today. Thanks for having me.

Jon McLachlan

You have a lot of great experience here that goes all the way back. Looks like you've always been in security, at least in some form or another. And way back in the day, you were even part of the U.S. Navy. So thank you for your service.

Robert Rounsavall

Appreciate it.

Jon McLachlan

Absolutely. But was there anything in your childhood that really connected you to security? Was there some part of that experience growing up that made you and connected you to security?

Robert Rounsavall

Well, it's funny, you know. I don't know that my childhood, it was obviously influential. I was thinking about my childhood, my entry to security. My entry to security was post-Navy. But in my childhood, what led me to kind of join the Navy and join the military is, you think of startup founder, you think of Navy and all this stuff, maybe you think of confidence, abilities, and all that stuff. My childhood was more, really, I was a timid and scared and easily influenced kid who never followed through on anything.

Jon McLachlan

I think you're describing almost every kid in the world there.

Robert Rounsavall

Yeah, I don't know. I don't know. I never, you know, it was like I would almost start to do stuff and then not quite get there. You know, so I quit everything I ever started. I talked my grandmother into buying me an $800 lawnmower for a lawn business, and I was afraid to call on anyone. So really, what led me to the Navy was, I wanted to do something that would force myself not to quit. So if I join the military, I'll have to stick it out at least four years. And then I figured it would have a positive influence in my life. And in fact, it did.

Jon McLachlan

So that's spectacular. And I'm looking at your LinkedIn. You were there for a little bit longer than four years.

Robert Rounsavall

That's correct. So I did four years active and eight in the reserves. I was a military linguist, went out to California and Defense Language Institute and learned Spanish. And then, what's interesting is I worked in Texas, focused on the southwest border. And my first job out of the Navy was doing support for servers. So what ended up happening is my Spanish became 50% narcos and 50% geeks. It was really terrible. So I can troubleshoot your server with an accent of a drug dealer, but I can't talk about what is a knife and a fork and a spoon. I'm getting better, though.

Jon McLachlan

Hey, I mean, if that's all you need, then that's all you need. Fit the bill, right? More power to you. Who cares about the knife and the fork and the spoon? I mean, I guess unless you're going to Mexico and on a beach and need something to eat your cebiche with. Right. So that was when you were at Terremark?

Robert Rounsavall

Yeah. So I went to the Navy. I got out. My first job was doing the server troubleshooting. I had another job in between where I was a technical product manager for a remote access product. And what ended up happening was, this product was PC Anywhere, remote desktop type thing, way back when, but it had centralized authentication and it had some security features that gave us some big customers. Like, I think UPS and Walmart were our biggest customers, and some banks were using it. And all of a sudden, I'd be on these calls with security teams from different banks, and it started happening over and over. And it was like, it was at that point I was like, okay, I better start thinking about and getting smart on security. So that's really when I started focusing on security. And then I was at that company for a few years, and one of my friends who I met through SANS training had recruited me into Terremark. He had been telling me for about a year to jump over there. And I eventually went, and it was just, it was a phenomenal experience. So, for people who don't know about, Terremark was a big data center down in Miami, 750,000 square feet of servers. And we had a small security team that had this contract where we did incident response for some of the biggest companies in the world. Anything from classified data leakages to presidential campaigns to, you know, you name it. And the team, we probably worked between 80 and 120 data breach incidents a year. And then I ended up, we acquired, Terremark acquired a company, and I ended up building the security operations center there, handing that off. And then in 2011, I guess, Terremark was scooped up by Verizon.

Jon McLachlan

Oh, nice. So now it's just part of Verizon. All the data, the data.

Robert Rounsavall

Yeah, so they acquired the data centers. They acquired this, and then I think they actually sold off the data center several years later. But yeah, that was a big, and I was one, I was one notch down from where it was really meaningful. You know, so, yeah, you know, there was.

Jon McLachlan

Oh, that's an interesting comment. What does it mean to be really meaningful?

Robert Rounsavall

Well, you know, I didn't really have any equity or anything. There was a lot of people who did really well on that exit. So it, you know, wasn't life-changing or anything for me. And that ended up leading me to where I'm now at Trapezoid.

Jon McLachlan

Which are new adventures, great adventures, which I'm sure you wouldn't have pursued unless you had that path before you. So.

Robert Rounsavall

Absolutely. Yeah, there's no way I would have been able to without that experience.

Jon McLachlan

Yeah, it's one of those things. Whenever someone asks me, you know, personally or as a mentor, hey, there's this opportunity, they're offering me more cash or they're offering me [all this] equity, and I'm like, well, like, if you can swing it, like, I always advise to go for the equity. How about one truth that you see in the world that most people end up missing? Wow, that's a big question. Just.

Robert Rounsavall

Yeah, no, that's a big question. And you've been in a startup, I've been in a startup. I think they're way different than what most people think, whether you're a startup founder. And you mentioned it, you mentioned it briefly just a second ago. You said, go for the equity if you can swing it.

Jon McLachlan

If you can swing it. Yeah.

Robert Rounsavall

And if you can. And I think that being in startup, it's like, you know, people say it's like a marathon. I think more like an ultra marathon, because there's, in an ultra marathon, you'll have pain and suffering like five or six or seven times before you're done with the [race]. In a marathon, you might have, you might hit the wall once. And in startup or an ultra marathon, there's multiple walls. And unless you've been inside, having done it, you just, you know, when you're in a startup, you think, oh, everybody does this, until you are talking to your friends who are either normal W-2 wage earners or consultants. It's just, it's a little bit different from a pain threshold and pain tolerance, I would say.

Jon McLachlan

If you could swing it. Yeah, exactly. That's, I understand completely what you mean, but help our listeners understand that, why would anyone put themselves through that? Why would anyone run that ultra marathon, hit the wall multiple times?

Robert Rounsavall

I don't know. You know, I may not. People say, would you, would you have done it? Would you have done it again? And I am like, well, yes. And I'll say, well, the next time I do a startup, I get to make all different mistakes than I made this time. Building something yourself, or being part of building something with a team of people, that is, in your mind, new or different or unique or solving a problem, there's just not a feeling like it. You know, it's different. It's fulfilling. It's challenging. You're stepping into an unknown area. Do I know if, you know, I can achieve this, if the team can achieve this? Yeah, it's just a big, you're stepping out into a big unknown, unless you've done it before or maybe been around it all your life. But that wasn't my case. This is my first one.

Jon McLachlan

Even if you've done it before, I imagine that the other ones that you'll do, they'll be different. And so it's again the unknown. You step into that unknown. You don't know if the market is going to react to products like the way that you think it might, or like how your sales or your messaging is going to go, your marketing is going to be targeting the correct target market, all these questions.

Robert Rounsavall

Or if you're early. Or if you're too early.

Jon McLachlan

Yeah, you know, too late.

Robert Rounsavall

Yeah. And in our case, we were years too early, and that we're finally starting to get the traction that we thought we were going to get five years ago.

Jon McLachlan

Well, congratulations. Traction is always good. Take it whenever it shows up and however, whatever form comes in. And I love the connection to the ultra marathon. So let's just be clear. Are we mixing real world and analogy here? Have you actually run [an] ultra marathon?

Robert Rounsavall

I've done some ultras. I'd say I'm a solid mid-pack ultra marathon. I've done about 20 of them. I've done a couple hundred milers. And what's been a lot of fun is crewing or helping other people run ultra marathons. I've been lucky enough to help some people run some of the hardest races on the planet, like Badwater 135.

Jon McLachlan

The death [...]

Robert Rounsavall

I've helped two people, I've crewed two people for Badwater. I've crewed someone for the Bigfoot 200. And yeah, so I mean, I love the, it's a small group of people that you kind of see the same folks over and over, the security or the startup community. And they're all a little bit nuts, kind of like the startup community. And, no, it's, and it's something that, a lot of times, it's an unknown. The reason I started doing it is I didn't know if I could finish or not. Yeah, I wanted to see if I could finish, see if I could successfully get it done.

Jon McLachlan

So, congratulations. You're still here. You didn't die. And, you know, there's no such thing as success without first a challenge. That sounds like a hell of a challenge. It both counts, both like the startup world and the ultra marathon world. I love the parallels, though. You know, myself, I've just started to get into running, like taking it a little bit more seriously now. Marathon end of last year, messed up my foot with [plantar fasciitis]. I don't know if I'm going to do Badwater, but I'll definitely.

Robert Rounsavall

We'll have to figure out and meet up somewhere. Just a destination [ultra].

Jon McLachlan

[For those] who have no idea what we're talking about here, Badwater is a hundred-mile race down in Death Valley, which is the hottest place in the world. It's also the largest national park in the lower 48. It's also the lowest point on planet Earth. And it's surrounded by these two beautiful mountain ranges, and it heats up to like, what, 120, 130 degrees Fahrenheit in the summer. Yeah. And that's when you run that race.

Robert Rounsavall

Yeah, the race is in July. And the last time I crewed it with my friend, it was one of the hottest on record. It was 2018, and it normally gets down into the high 90s at night, but it was still like 110 at night. It's pretty, pretty rough.

Jon McLachlan

Even in the [...] 110. Oh, hey, [...]

Robert Rounsavall

That was good. So that's on my bucket list. I'd like to do that race one day.

Jon McLachlan

I have something right next to my desk. I'm going to show it to you. This is for the listeners who can't see it. [...], one of the guys who runs it. And it's also, as I understand it, a little bit of a health nut, which is spectacular. I mean, you got to be a little bit crazy to do a race like that. You have to be a little bit crazy also to do startups. And everyone has their own form of crazy. But I think it's our differences that really make things interesting. You get together and you can share your points of view, and everyone can bring their strengths to the table and do a little bit of learning from everyone else's strengths, and it's just like an incredible experience. That's what I love about diverse teams, too. You know, you get different people together, and everyone is going to see the same problem a little bit differently. And someone is either going to learn something new about how the world works, or you're going to be able to see the world from someone else's perspective and sort of see it through their lens and through their values, where maybe the problem's not even a problem anymore. You know, like really incredible things start happening. I imagine that you get a lot of similar things when you get into the nitty-gritties of training for an ultra. Like, should you be plant-based? Should you eat a lot of protein? Should you get meat? Should you eat, like, you know, all the questions.

Robert Rounsavall

Yeah, and it's kind of an individual thing. I mean, there's like Jurek, he has great success plant-based. I know other people have great success, and other people are like the complete opposite end of the spectrum. They're hardcore carnivore and do great. It just, yeah, it really depends on what you kind of find that works for you. I'm somewhere in the middle, in between the two. But yeah, you see both ends of the spectrum, and a lot of folks do really amazing on the plant base. As a matter of fact, one of my good buddies who just got into software dev is a vegan, and he's done Badwater, and he's done the Appalachian Trail. He maintained his, yeah, he maintained his plant-based diet for 2,700 miles over the six months on the trail.

Jon McLachlan

Wow, that's incredible.

Robert Rounsavall

Great for him. Yeah.

Jon McLachlan

Awesome. So Trapezoid is your startup?

Robert Rounsavall

Yes, that is correct.

Jon McLachlan

What's the founding story there? How did that get going?

Robert Rounsavall

So it was not my idea to start a software development company at all. I wanted to take the unique capabilities we built in the security operations center back at Terremark and apply them to other service providers. So we started out doing consulting, and did great, made great money the first year or so doing consulting work. And then what happened was, back when I was at Terremark, we had built some unique capabilities for our security operations center. We had the team who developed the Volatility framework memory tools worked for Terremark at the time. Super smart, some of the best incident responders on the planet. Their company is called [Volexity] now. They're just brilliant. And like I say, the best incident responders I'm aware of is that team. And they had developed the Volatility memory tool. And we put a lot of these capabilities on our cloud infrastructure as a service platform. So if you were a cloud customer, you could get your own memory, you could get your, of course, your logs, normal stuff, but you could also get full. And so what happened was, we ended up, you know, Terremark sold, we jumped, we were doing consulting. But while I was still at Terremark, I was taking a couple of guys through the data center. One was Alan [Paller] from [SANS], who recently passed, and another security gentleman named Sean Carpenter. And I was showing them all the capabilities, and Alan said, you know, Robert, this is all really interesting, but what happens if you guys buy equipment and it arrives already compromised? And I was like, I don't know. He said, well, like, if you throw away the hard drive and put in a new hard drive and it's still compromised. And I was like, I have no idea. That's a great question. So we started thinking about that, like, what can you do to deal with this problem? And yeah, we started putting some procedures in place and whatnot, but that had kind of been swirling around in the back of my head for a couple of years. And we had done some work with Intel Corporation, and I called up a buddy at Intel. I said, look, we're a stupid little startup in Miami, but that hardware security stuff you guys were working on is pretty cool. I'd love to kick the tires on it again. So, like, the next week, a stack of servers shows up on our doorstep. And Michael, our CTO, wrote some code that took the hardware security capabilities from the Intel chipset that had recently released and fed them into McAfee ePolicy Orchestrator, because he was familiar with it. This was right after Intel acquired McAfee. So, needless to say, they got all excited, because we were combining Intel's hardware technology with McAfee's security stuff. And they took us out to RSA, and we showed our little proof of concept to a bunch of people. And then the following week, they took us to the CIO of the Marine Corps to show the general. And I happen to know him because of an incident response gig that I previously worked. And at the end of the presentation, he said, what do I got to do to cut you a [purchase order] for this? And I said, well, sir, it's not a product. It's just kind of something we're working on.

Jon McLachlan

Oh, you didn't say, like, oh, sign this, please, right here on the line?

Robert Rounsavall

Yeah, I was a little naive at the time. And now I know that the right answer was, I'll get you a quote. But yeah, so a few things like that happened, and we felt like there was enough to start doing a red face test, a product that would pass the red face test of firmware, something to validate the integrity of firmware on a system. And that's how we shifted from consulting to software dev. And yeah, we've been kind of making that switch and developing. And now we have a platform that checks the integrity of firmware for systems.

Jon McLachlan

Incredible. So help our listeners understand. What do you mean by the red face test?

Robert Rounsavall

Well, developing something that is not just a cool science project capability, but something that you could look at and go, okay, there might be an actual product here. So.

Jon McLachlan

Yes. Nice. Nice expression, just to capture all that. Okay, so in your 10 years now at Trapezoid, what has been the best day of all of those days?

Robert Rounsavall

Like an ultra marathon, you have little bursts and second and third winds here and there. And there's been some good little wins. It's hard to pin, like, oh my gosh, this is the banner best day. We've had some neat stuff happen, from gaining some customer acceptance to getting a big project or raising a little bit of money or things like that. Those have all been wins. It's a lot easier to think of the, you know, what have been some of the big problems or challenges. You know, it's interesting. You don't remember the people who encourage you. You remember the people who poke at you a little bit along the way. But no, there's been some nice little wins. I think recently we've had a couple of wins in the federal space, and we're starting to get a couple of commercial wins. So that's been really good.

Jon McLachlan

But those are hard to land too. Those take dedication and effort and [planning] and certifications and.

Robert Rounsavall

Yeah, certifications and contracting and all of that stuff. It takes, yeah.

Jon McLachlan

Okay, so what about the worst day that you've had in your entrepreneurial journey?

Robert Rounsavall

Again, like an ultra marathon, being poked a couple of times, pretty good. Like an ultra marathon, you usually have several times when you think you're down and out. So, you know, I don't know that there's been a worst day. You know, there's a couple of things that, like, incidents or instances that come to mind where things have been hard, to give you a sense of startup. And it also comes to listening to your gut. You know, one of the worst days was, we had a, this was a year or so into the company. We had a board member who suggested we bring on a new CEO that was going to help us raise money and all of this good stuff. And it was a big-name CEO from a big company who was, you know, would supposedly be able to help us get to the other side, get a big valuation and all that stuff. But there was something in my gut that told me no, but I listened to the board member. And the CEO ended up, after telling us they weren't going to take a salary, took a very large salary, and for them and their crony, ran the company out of cash, down to zero, and told the board we didn't have a product, we didn't have anything. And then jumped ship and said, thank you, have a nice life. What I found out later was that that big company CEO eventually had charges pressed against them from a previous company for misappropriation of company funds, et cetera. So it was.

Jon McLachlan

Whoa, that's good.

Robert Rounsavall

Yeah, yeah, it's tough when you get ran out of [cash]. But then having them discredit us to our board was rough. Yeah, this was way early on.

Jon McLachlan

That board member must have been like an investor as well.

Robert Rounsavall

The board member was an investor. Yeah.

Jon McLachlan

They had a large stake.

Robert Rounsavall

They had put in some money, and I was like, what about this? And they were like, well, sorry, it happens.

Jon McLachlan

Sorry, it happened. Sorry. I mean, it's weird, because they have skin in the game too, right? This is, yeah, yeah, yeah. I mean, in some sense, like there's some percentage associated with that board member.

Robert Rounsavall

So, yeah, it was interesting because, yeah, it was communicated to them that we didn't have anything. But we've got three patents later in the space, and things work out well.

Jon McLachlan

So doesn't that feel good to, like, prove naysayers wrong? Oh, you can't do that. You just hear that, and you're like, no, like, I can prove that wrong.

Robert Rounsavall

Well, it really made me feel good, because they damaged our credibility with the board and the people who had helped us get off the ground. That was tough. And then a couple other things that happened with startups is, in the running community, I was talking to some friends, and they were like, oh, you're doing great. You're the, you know, founder of a startup. And I was like, oh my gosh, you have no idea. You have no idea. I went on a private plane to the Masters tournament one year. One of our partners took us there. And I got home, and my car was gone because it was repossessed, because the company was out of cash. And I wasn't taking, it's just, it's interesting.

Jon McLachlan

Of course, they don't see that. They just see you get off the private jet like on your way back from wherever it was.

Robert Rounsavall

Right. I was like, yeah, you're at the Masters, you're at the NBA games, and it's like.

Jon McLachlan

Wow. And you have to kind of play that hustle card, and like, can't really talk about, oh, your car is repossessed because the company, you're not paying yourself anything, you know. So.

Robert Rounsavall

Yeah, it's interesting. So, fortunately, we've been past that for a good while. And yeah, this has been about five years or so, but it was so touch and go. And then you have your close friends are like, dude, you know, why are you doing this? You could be making great money at a. And it's just interesting. So there's not a feeling like it.

Jon McLachlan

That's right.

Robert Rounsavall

You know, and there's not an experience like it.

Jon McLachlan

So you're never going to learn that much in a big company. Like, if you have all of that responsibility and you have to build something from zero to one, bring it into the world, share it with everybody, and then scale it out from one to N, you're leading that. So you're a [cog in the] machine in a large company, and you play a very valuable role in a big company, but those startups, you see everything, and you own it, and you're responsible for it.

Robert Rounsavall

Yeah, that's the thing. The two words, I think, what I wanted to be was, I wanted to be responsible and accountable for the success or failure of the company.

Jon McLachlan

You did a complete 180 from all of the childhood stuff.

Robert Rounsavall

I guess so. Yeah, I guess the military training and the ultra marathon helps prep you a little bit for some of the stuff, but there's nothing like it. I mean, if you, you know, and I can't help but go back to the thing you said was, if you can, you know, always take equity, like, if you can.

Jon McLachlan

And you can. And that's just, you know, yeah. We all have different life situations.

Robert Rounsavall

Right, right. What's important, what's important to you.

Jon McLachlan

So, but yes, I mean, it's not just important, right? Sometimes we have commitments or we have, like, loved ones or families and.

Robert Rounsavall

Absolutely.

Jon McLachlan

All sorts of, like, where we just got out of school and there's a big pile of debt. But whatever.

Robert Rounsavall

That, and family takes a factor. I mean, I've got three kids. At the time, they were, you know, they were much younger, but it's still, that's a big consideration that either deters some people. They think, oh, I'll do it. You know, I don't know if there is a best time or a right time or when to do it. I always wanted to have my own thing, but the opportunity didn't present itself until it presented itself.

Jon McLachlan

Right. And then when it does present itself, you have an option. Yeah. Well, you decide and you weigh it, and, you know, life is a series of choices, right?

Robert Rounsavall

Yes, sir.

Jon McLachlan

I guess, like an ultra marathon. You just have to keep putting one foot in front of the other. Just keep on doing that. It's just a very serious commitment to continue doing that for a very long period of time, and then you're done with your ultra. You get your success. So if you look into the future, and you look into Trapezoid's future, like, what does the success look like to you?

Robert Rounsavall

We have some accounts that we're working on closing right now that will be good. There's a couple other companies that we're looking at, that it would be nice to do some small acquisitions here and there of some teams and some talent and things like that. But no, we've had some good wins on the federal side. I guess in the next year or so, we're looking to get some more good commercial wins. And like I say, small wins here and there, just like, from adding some new development horsepower is a great win. But no, I think there's some other companies and technologies we're looking at. So when you talk about technologies and partnerships, there's some agencies, but also some universities that are doing some really interesting research that we were looking at partnering with, to hopefully take some of the technology that's being developed, that right now the only people that can use it are PhD data scientists, et cetera, and making it so that an E5 operator in the field or a SOC analyst can do what they need to do to validate the integrity of a system. So we're excited about that as well.

Jon McLachlan

No, that's awesome. I love that you're aiming to bridge that gap between invention and innovation, the research going on in the universities, and make it accessible for folks outside of that PhD, the expertise. It's very different to invent something new, when you're doing your PhD or you go very deep and you understand that problem space, versus build a product that will actually help someone or improve the lives of people. I think of that latter as innovation, as opposed to invention, which is like just conjuring it up.

Robert Rounsavall

Well, to your point, there's a lot of really brilliant research out there going on. And I'm more, I've always been more of an ops, operations person. And so it's like, how do we make this accessible? That's more fun to me. Maybe because I'm not smart enough to invent stuff. But no, I like operationalizing stuff. I love operationalizing stuff. That's a lot of fun. It's a lot of fun for me. So, and there's some really neat technologies that are in the firmware and hardware validation space that really bring a lot, but need that operational piece.

Jon McLachlan

Well, Robert, thank you so much for joining the Security Podcast of Silicon Valley. It's been great to hear about your entrepreneurial journey there at Trapezoid. Would you like to share any parting thoughts or pearls of wisdom with our listeners?

Robert Rounsavall

I would say, if you have been thinking about doing a startup, and it is something that's been eating at you for a long time, it's always going to be there. So I wish I would have started sooner than I did, but I'm glad I did. I would recommend, you know who you are, because it's been eating you. You might be at a job, and you're like looking for that opportunity, that gig. You need to step out and try it. You will be in for a unique journey, and you'll know, you know, you'll know. You need to find out. That's my parting thoughts.

Jon McLachlan

Excellent. I would echo the same sentiment myself. Just go for it. There's never going to be a perfect time to start a new company. There's so much risk involved. And I plan on becoming an old man filled with no regrets. So.

Robert Rounsavall

Same here.

Jon McLachlan

Taking risks is going to be part of that journey. So, Robert, thank you so much again. It's been an absolute pleasure. If anyone wants to look up your podcast, what's the best way to check it out?

Robert Rounsavall

So my podcast is the [SynAckFinAck] Podcast, and I interview security professionals about how they got to where they're going, what it takes to get ahead in the cybersecurity industry. I had some really great folks on there, some senior data scientists from NVIDIA, very senior security folks from commercial and DOD. So check it out. It is [SynAckFinAck] Podcast, and you can find it on Spotify or wherever you listen to your podcast.

Jon McLachlan

Wherever you're listening to this podcast, just search for [SynAckFinAck]. I listen to a few episodes, they're spectacular. So thanks so much, Robert.

Robert Rounsavall

Hey, thank you, Jon. We'll catch you soon.

FAQ

Questions this episode answers

Who is Robert Rounsavall?
On this December 2021 episode, Jon introduced Robert Rounsavall as co-founder and president of Trapezoid Inc., which builds tools to monitor the integrity of firmware, and the host of a security podcast. Robert served in the U.S. Navy as a military linguist, then worked in server support, product management for a remote access product, and at Terremark, where the security team did incident response and Robert built the security operations center.
What does Trapezoid do?
Trapezoid builds a platform that checks the integrity of firmware. Its About page says the company was founded in 2012, focused first on x86 servers and later took in data from any type of device, IT, OT or IoT. The product is Trapezoid FIVE, the Firmware Integrity Verification Engine.
Why can a new hard drive fail to clear an infection?
Malware can live in firmware, the low-level software that controls hardware. Wikipedia notes that firmware is rarely checked for code integrity, and that a BIOS rootkit published in March 2009 survived a disk replacement and an operating system reinstall.
What is the red face test?
Robert's bar for a product: past the stage of a neat science project, to something a buyer would see as a real product. Passing it moved Trapezoid from consulting to software.
Why compare a startup to an ultramarathon?
In a marathon, a runner might hit the wall once. In Robert's comparison, an ultramarathon brings pain and suffering five, six or seven times, and a startup has several walls too. Robert has run about 20 ultras and crewed Badwater twice.
Should you take cash or equity at a startup?
Jon's advice as a mentor is to take the equity if you can afford to, and Jon adds that life situations differ. Robert had no equity when Verizon bought Terremark, so the sale changed little for Robert.
What is NIST SP 800-193?
NIST's Platform Firmware Resiliency Guidelines, published in May 2018. They describe protecting platform firmware against unauthorized changes, detecting the changes that happen, and recovering quickly and securely.
What happened after the episode?
On February 9, 2022, Robert had Jon on The SynAckFinAck Podcast for an episode on data encryption. LinkedIn lists Robert as co-founder and president of Trapezoid, a consultant with CyberGeist Security since January 2023 and an advisor to LoopStudio since February 2025.
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