Podcast Episode 88

Episode 088 46 min

How Illumio Stops Hackers When the “Front Door” Fails

with Andrew Rubin

0:00 / 46:00

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Episode 88 of The Security Podcast of Silicon Valley, published February 10, 2026 and recorded in the fall of 2025. Host Jon McLachlan, co-founder of YSecurity, talks with Andrew Rubin, founder and chief executive officer of Illumio, the breach containment company he started with PJ Kirner in 2013. Andrew explains why he is a security person, why companies are born from problems incumbents aren't solving, why the industry spends more every year while its track record gets worse, and Illumio's founding question, what happens when the perimeter misses. They cover selling as passion and competence, why recruiting is a CEO's most important sale, what a technical founder is, two rules for mistakes, the moment the company became bigger than its founders, Jon's rowboat and ship, seven or eight years to an inflection point, stealth mode and a category nobody had named, luck as timing, innovation without adoption, Moore's chasm without a Magic Quadrant, airlines and logistics as the sign of crossing it, PJ Kirner's departure, letting people go, AI speeding up the race between attackers and defenders, more attack surface, economic and belief-based crime, and advice versus regret. About 46 minutes.

Episode notes

The perimeter will fail. What matters is whether your business turns one incident into a disaster. Andrew Rubin, Founder and CEO of Illumio, explains how breach containment reduces blast radius, why category timing is “luck,” and what leaders must do as AI speeds up attackers and defenders. Listen for a founder-level playbook on building security that scales with growth.

Hosted by Jon McLachlan — co-founder of YSecurity.

The deep dive

A decade or more in the making

Andrew Rubin co-founded Illumio in 2013 on a bet that the perimeter would keep missing and that the real job was to stop one breach from turning into a disaster. On this episode he tells Jon why companies are born from problems the incumbents aren't solving, why his most important sales job is recruiting, why it took seven or eight years before Illumio felt bigger than any of its founders, and why luck and timing are the same thing. Here is the conversation with the public record beside it.

Andrew Rubin was almost 13 years into Illumio when he sat down with Jon, and he still talks about the company as a journey in progress. He opened by handing the credit to the team and borrowing a line from the people who advised him along the way.

“But I will definitely start off by saying that the expression that a number of my mentors have reminded me of, which is the overnight success story, a decade or more in the making, there’s no doubt about it that we’re living that journey.”

Andrew Rubin, at 1:52

Listen · Andrew on episode 88, from 1:46
About 20 seconds: Andrew on the overnight success story his mentors warned him about. The clip stops on its own. Read the full transcript.

Andrew is Illumio’s chief executive officer and founder. He started the company with PJ Kirner in 2013 to simplify microsegmentation, and Illumio now calls itself a breach containment company, with a platform made of Illumio Insights, for AI cloud detection and response, and Illumio Segmentation, for stopping lateral movement (Illumio). Before Illumio he spent nearly nine years at Cymtec Systems, as vice president of sales from 2004 and then as chief executive officer from 2006 to 2012, after six years in business development at VoiceNet (LinkedIn). His Illumio bio says he is the executive sponsor for some of its largest customers, including Citi, HSBC, Salesforce and Microsoft, that Goldman Sachs has named him to its 100 Most Intriguing Entrepreneurs seven times, and that EY named him a 2024 Bay Area Entrepreneur of the Year. He sits on the board of Emigrant Bank and graduated from Washington University in St. Louis with a degree in finance (Illumio).

A timeline of six entries. Open, 1998 to 2004, VoiceNet, business development analyst, then director of business development. Open, 2004 to 2012, Cymtec Systems, vice president of sales from 2004, then chief executive officer from 2006. Filled, 2013, Illumio, founded with PJ Kirner in January, to simplify microsegmentation. Dashed, 2024, Entrepreneur of the Year, EY's Bay Area award, and Goldman Sachs has also named him one of its 100 Most Intriguing Entrepreneurs seven times. Dashed, 2025, two boards, Emigrant Bank's board in April, the month George Tenet joins Illumio's. Filled, fall 2025, this episode, a decade or more in the making.
Andrew's path to Illumio, from his LinkedIn experience and Illumio's leadership page.

Where we sit, so you can weigh what follows: YSecurity helps startups pass the security reviews enterprise buyers run, and the question of how far one compromised machine could travel comes up in almost every architecture review we sit in on. Jon McLachlan hosted this one on his own. We recorded in the fall of 2025, and the episode aired on February 10, 2026. Our companion post, Building a Cybersecurity Startup, turns the security idea under Illumio into a plan for a young company. This page stays with the tape.

Two reasons to be a security person

Jon asked whether Andrew thinks of himself as a security person. Yes, he said, for two reasons. The obvious one is the day job. He is one member of an 800-person team that builds security software and brings it to customers to make them more resilient. The second reason is the one he wanted to talk about.

“I think there’s a second-order answer, though, that’s kind of important, which is there aren’t a lot of folks who decide to spend their career in cybersecurity who don’t have some part of that decision be driven by more of a mission-driven attitude, where it’s not just the job itself, but it’s a desire to try and actually participate in what is definitely a very real war nowadays and be on the good side.”

Andrew Rubin, at 2:35

He compared it to people who go into physical security or join the military, and he was honest that the passion came later.

“I will say, I can’t tell you growing up that I knew that I was passionate about it, but I definitely got passionate about it. And actually, I’m more passionate about it today than I ever have been.”

Andrew Rubin, at 3:16

Listen · Andrew on episode 88, from 2:08
About 85 seconds: Andrew on the two reasons he's a security person. The clip stops on its own. Read the full transcript.

The same idea shows up in his investor’s profile of him. In January 2022, General Catalyst, one of Illumio’s earliest backers, posted four minutes on why he stays in security.

Andrew Rubin in a General Catalyst founder profile, January 27, 2022, just under four minutes, on why he does this work and what Illumio is for. Watch on YouTube.

Born from a problem nobody was solving

Jon summed up Illumio for listeners with a figure from the company’s earliest pitch. When Illumio announced its Series C in April 2015, Andrew said that “Perimeter security solutions leave 80 percent of the data center and cloud exposed” (Illumio). Then Jon asked what inspired Andrew’s jump into the entrepreneurial space. Andrew rejected the premise.

“I have to tell you, I don’t really think about it as what inspired the entrepreneurial jump. I actually think that’s just sort of a derivative consequence.”

Andrew Rubin, at 4:11

What comes first, in his view, is the problem.

“I really believe that companies are typically born, and founders who are around that table when the company is born, they’re born out of recognizing that there’s a problem that large incumbent vendors aren’t solving.”

Andrew Rubin, at 4:20

There are two ways that happens. Sometimes the incumbents become legacy vendors. They got big, they stopped innovating as aggressively as they did in the early days, and as the world changed, their products fit less well. The other way is the Illumio story. The perimeter had been the default in cybersecurity for 40 or 50 years.

“Cyber had one job, sort of one mission, which was keep the bad folks out.”

Andrew Rubin, at 5:05

Two boxes at the top. Dashed, legacy incumbents, they got big and stopped innovating as fast. Filled, a default that stopped fitting, the perimeter, the standard for 40 or 50 years. Arrows lead down to an open box, the problem Illumio was born from, what happens when the perimeter misses? Below, two quotes. Cyber had one job, sort of one mission, which was keep the bad folks out. How do we prevent these things from going from small problems to catastrophes every time?
Two ways companies are born, in Andrew's words, and the question Illumio came from.
Listen · Andrew on episode 88, from 4:20
About 50 seconds: Andrew on where companies come from. The clip stops on its own. Read the full transcript.

Spending more, missing more

The problem with the perimeter, Andrew said, doesn’t need a spreadsheet to see. Pick up a newspaper. For ten years and more, the record of stopping attackers at the door has been far from perfect, and it has been getting worse faster.

“We’re missing more often.”

Andrew Rubin, at 5:36

“When we miss, the breaches are bigger, they’re happening in more important and more systemically critical places, and the data and the information getting stolen is getting more valuable.”

Andrew Rubin, at 5:37

Then he put all of it in one sentence.

“Another way to say all that is, we’re spending more on cyber every year and our track record seems to be getting worse, not better.”

Andrew Rubin, at 5:50

He was careful about who he blamed, which was nobody.

“I don’t think that that’s an indictment of any vendor or any technology or any security control. I think it’s actually just proof that the world is changing.”

Andrew Rubin, at 5:57

The infrastructure we run our lives on is changing faster than it ever has, he said, and attackers take advantage of the change. The spending half of his sentence has a public number behind it. When Illumio raised its Series F in June 2021, its announcement cited a Gartner forecast that worldwide security spending would top $150 billion that year, and named Colonial Pipeline, JBS and Microsoft Exchange as proof that legacy security wasn’t holding (Illumio).

Four filled boxes in two columns. Missing more often, the bad folks get in more. Bigger breaches, when the perimeter misses. More critical places, more systemically critical targets. More valuable data, what gets stolen is worth more. Below them a dashed box, not an indictment of any vendor, proof that the world is changing, and faster than ever. Then three quotes. We're missing more often. We're spending more on cyber every year and our track record seems to be getting worse, not better. I think it's actually just proof that the world is changing.
Andrew's four ways the record is getting worse, and why he doesn't blame the vendors.
Listen · Andrew on episode 88, from 5:12
About 45 seconds: Andrew on spending more and doing worse. The clip stops on its own. Read the full transcript.

When the perimeter misses

Illumio’s founding question came straight out of that record.

“In our case, the problem was very simple. It’s what you said, which is the perimeter serves a purpose. But what happens when the perimeter misses?”

Andrew Rubin, at 6:35

“How do we prevent these things from going from small problems to catastrophes every time?”

Andrew Rubin, at 6:43

Colonial Pipeline is the textbook case of the question. In May 2021, attackers got in with the password for an inactive VPN account that didn’t have multi-factor authentication. The ransomware mainly hit billing systems, and the oil pumping systems kept running, but the company halted all pipeline operations to contain the attack, and the pipeline carries about 45% of the fuel used on the East Coast (Wikipedia). One password at the door, and the damage was decided by how far the attack might spread.

What an attacker does after the door has a name. MITRE ATT&CK files it as lateral movement, the tactic where “The adversary is trying to move through your environment,” often with legitimate credentials and the network’s own tools (MITRE ATT&CK). Stopping that movement is the job Illumio was built for. Andrew said they saw the problem early.

“We recognized we were probably pretty early in recognizing it. Some would actually argue that maybe we were a few years too early.”

Andrew Rubin, at 6:51

Listen · Andrew on episode 88, from 6:35
About 25 seconds: Andrew on Illumio's founding question. The clip stops on its own. Read the full transcript.

Illumio’s own numbers show how wide the gap still is. In a survey of 700 IT and security leaders that Illumio commissioned from CyberEdge Group, published in March 2026, 95% said they can detect unauthorized lateral movement and 46% said they struggle to stop it. Only 17% can isolate a compromised workload in near real time, and 51% take hours, days or even weeks (Illumio).

Five bars. 95% say they can detect unauthorized lateral movement. 68% find previously unknown communication paths weekly or less often. 51% take hours, days or weeks to isolate a compromised workload. 46% admit they struggle to stop lateral movement. 17% can isolate a compromised workload in near real time.
Detection confidence against containment speed, from a survey Illumio commissioned. Read it knowing the sponsor sells containment.

He closed the answer by repeating that the company came from the problem, not from a plan to start a company.

“I didn’t wake up one day and say, I want to be an entrepreneur. I woke up and said, I’m passionate about this. I see the world changing.”

Andrew Rubin, at 7:10

Hopefully a safer one

Jon summarized it as falling in love with a problem nobody had solved and deciding to build a better future. Andrew added two words.

“Hopefully a safer one.”

Andrew Rubin, at 7:36

“I count a safer future as a better future for sure.”

Jon McLachlan, at 7:37

“I would argue that they’re highly correlated.”

Andrew Rubin, at 7:40

Selling, not sales

Jon asked for Andrew’s superpower. Andrew pushed back on the word, since most people have one thing they’re best at rather than a superpower, and then named his.

“But in my case, I’m going to use the word selling, but I don’t mean sales.”

Andrew Rubin, at 8:07

“To me, selling is about becoming deeply passionate about something, becoming competent in understanding it and the domain that it operates in.”

Andrew Rubin, at 8:12

As CEO, he said, selling runs through every part of the job, and the most important sale isn’t the one people expect.

“Arguably, the most important sales job I have is not selling the software to customers, it’s selling when I’m recruiting people to join the team.”

Andrew Rubin, at 8:35

“Because without those people, there is no Illumio, and without those people, there’s nothing to build, there’s nothing to sell.”

Andrew Rubin, at 8:43

Then come customers and partners, one of his happiest places, as everybody at Illumio knows. Early in the company’s life, it was investors too. In each case he’s selling the same things, the company, the mission, the team and the vision, and the method doesn’t change.

“and then getting out there and asking questions, listening to answers, taking criticism, and using all that to become better at selling whatever it is that you’re out there selling every day.”

Andrew Rubin, at 9:30

Three boxes. Filled, recruiting, arguably the most important sale. Open, customers and partners, one of his happiest places. Dashed, raising money, the story, the team, the vision. Below, what the selling is made of. Becoming deeply passionate about something. Becoming competent in it, and in the domain it operates in. Asking questions, listening to answers and taking criticism. Then two quotes. But in my case, I'm going to use the word selling, but I don't mean sales. Because without those people, there is no Illumio, and without those people, there's nothing to build, there's nothing to sell.
Where the selling happens in Andrew's job, and what he says it's made of.
Listen · Andrew on episode 88, from 8:06
About 45 seconds: Andrew on why recruiting is the most important sale. The clip stops on its own. Read the full transcript.

Everything is selling

Jon said the passion is contagious, and that a lot of technical founders who come on the show describe selling as something they were forced to learn. Sometimes it’s more natural than that.

“You just get so passionate about something and really sink your teeth into it.”

Jon McLachlan, at 10:33

He called the idea “everything is selling” and credited a Daniel Pink book with helping him move from technical founder toward people, relationships and the problem itself. The book is To Sell Is Human: The Surprising Truth About Moving Others, from 2012. Pink’s later books happen to cover two more of this episode’s subjects, When: The Scientific Secrets of Perfect Timing in 2018, and The Power of Regret in 2022 (Wikipedia). Then Jon asked Andrew whether a book or a mentor had grounded him.

Not a technical founder

Andrew started with the label.

“By that definition, I am not a technical founder.”

Andrew Rubin, at 11:48

The definition he meant is the usual one, a founder who came up with a computer science degree, coding, as an architect or an engineer. Andrew came up on the sales engineering and product management side, talking about technology rather than building it. His LinkedIn bears that out, from business development at VoiceNet to vice president of sales at Cymtec Systems before he ran it (LinkedIn). For founders who did come up as engineers, he said, the moment comes early when they have to explain the value of the product and not just how it works.

“And so I don’t think it’s about becoming a salesperson per se. I think it’s about just rounding out the skill set to get comfortable having both sides of the conversation.”

Andrew Rubin, at 12:14

Venkat Thiruvengadam of DuploCloud described the same blend from the engineering side on episode 87, where he called himself a techno-commercial person, a technical person who can put technology to good commercial use.

Listen · Andrew on episode 88, from 11:15
About 35 seconds: Andrew on what people mean by a technical founder. The clip stops on its own. Read the full transcript.

His advice was the one Jon had already given, with a sharper edge on who to talk to.

“Surround yourself with mentors, and in particular, ones who bring skill sets to the conversation that don’t reinforce the ones you already have, but are the skill sets that you don’t have, that you can actually talk to them and learn.”

Andrew Rubin, at 13:02

“And don’t be embarrassed or shy about asking for help.”

Andrew Rubin, at 13:15

Mistake after mistake

Jon agreed there’s no point in suffering alone, and added a line he has said on this show before.

“It’s not a failure until you give up, right?”

Jon McLachlan, at 13:31

Andrew took it from there, starting with an old saying.

“So, I mean, look, everybody knows that the expression’s been around for a long time about you learn very little from your wins and you learn a ton from your losses.”

Andrew Rubin, at 13:33

The saying only works, he said, if you treat a mistake as a lesson and not as a failure, and if you go in expecting to make them.

“You have to have a mindset that accepts that you’re going to screw things up.”

Andrew Rubin, at 13:59

Every company and every team, he said, should expect to make mistake after mistake, with two rules.

“The only two requirements are, one, learn from every one you make, and two, try not to make the same one again.”

Andrew Rubin, at 14:08

“And even that is going to be a mistake that you make, because you will make the same mistake again, inevitably.”

Andrew Rubin, at 14:14

Listen · Andrew on episode 88, from 14:08
About 20 seconds: Andrew's two rules for mistakes. The clip stops on its own. Read the full transcript.

Jon called it the secret formula. Andrew said the good news is that it isn’t a secret, because anyone who has built anything will tell you it’s tough day after tough day, and that’s where you get stronger.

“And you have to start by having the mindset open to accepting that and not beating yourself or the team up as if the mistake itself is the problem.”

Andrew Rubin, at 14:41

“Get comfortable being uncomfortable.”

Jon McLachlan, at 14:50

Jon made the same point with Vivek Ramachandran of SquareX on episode 49, where Vivek’s rule for a team after a mistake was to support it rather than point fingers.

Bigger than any of us

Then Jon asked a question Andrew called one of the hardest to answer.

“What’s been your proudest day so far in your journey?”

Jon McLachlan, at 14:56

“I gotta tell you, that may be one of the toughest questions to answer, if you try and chronologically pick a single day.”

Andrew Rubin, at 15:00

There were plenty of proud days, a deal that closed, a hire they made. What he offered instead was an inflection point. First he set aside the milestones founders usually get asked about, the hundredth employee, the five hundredth, the first $100 million in revenue.

“I have never once thought about a number and said, wow, when we cross that mark, something will be different.”

Andrew Rubin, at 16:11

The moment was a realization, and he didn’t claim it alone. Jon added that it was shared with the whole company, and Andrew agreed.

“there definitely was a moment where we woke up and realized the company was bigger than any of us. Where, if for whatever reason, I was not at work tomorrow, Illumio is Illumio.”

Andrew Rubin, at 16:40

“And the board will do its job and find the next CEO.”

Andrew Rubin, at 16:52

The next CEO wouldn’t be the founder, he said, but the company would keep going, because of what it built and the value it delivers to customers. Losing a long-time or important team member still hurts. It just no longer changes the trajectory. That wasn’t true at the start.

“And so in the early days, we always had that feeling like, wow, we really hope so-and-so doesn’t leave, because we don’t know what we would do.”

Andrew Rubin, at 17:47

Listen · Andrew on episode 88, from 16:26
About 25 seconds: Andrew on the day the company became bigger than its founders. The clip stops on its own. Read the full transcript.

He was careful to say this isn’t a comment on startups versus big companies, or on anyone’s career choice. It’s a particular experience.

“It’s a journey that very few people are lucky enough to go on in their career.”

Andrew Rubin, at 18:28

It is also, in a way, the same idea as his product. A company that no single departure can sink is built the way Illumio wants networks built, so that one failure stays one failure.

Rowboat or ship

Jon said getting there takes dedication, and the focus to say no to a lot of distractions. Then he reached for a picture.

“if the machinery is working and it’s not, like, a fragile, you know, very delicate thing, and it has armor that’s built around it that can withstand sort of the weather, like, okay, let’s take this boat out to sea.”

Jon McLachlan, at 19:15

Andrew liked it right away.

“Jon, I’ve never heard it described that way, but I actually love that metaphor, because it is sort of like, is it a fragile rowboat or is it a big, sturdy ship?”

Andrew Rubin, at 19:30

Listen · Andrew on episode 88, from 19:30
About 10 seconds: Andrew on Jon's rowboat and ship. The clip stops on its own. Read the full transcript.

Jon asked how long it took to reach the ocean liner stage. Andrew wouldn’t go that far.

“I’m not so sure I would describe it as an ocean liner just yet. I definitely feel like we’re not a rowboat anymore.”

Andrew Rubin, at 19:58

A drawing of a small dashed rowboat on the water beside a ship whose hull is split into five compartments, one of them filled. Below, two columns. Dashed, the rowboat, the early days. The team is small and the company is more fragile. Losing one person could change everything. Filled, the ship, seven or eight years in. The company is bigger than any of its founders. If the CEO were out tomorrow, the board would find the next one. Then two quotes. Is it a fragile rowboat or is it a big, sturdy ship? Where, if for whatever reason, I was not at work tomorrow, Illumio is Illumio.
Jon's rowboat and Andrew's ship. The compartments are our addition, since a ship with watertight compartments survives one flooding, which is containment by another name.

Seven or eight years

He doesn’t usually look back, he said, except to learn something.

“But I’m a very big believer in waking up every day and literally looking forward.”

Andrew Rubin, at 20:07

But he put a number on the inflection point.

“But the reality is that inflection moment that I described, I would say in our journey, it probably took somewhere, probably around seven or eight years.”

Andrew Rubin, at 20:17

The first couple of years were pre-revenue.

“Back then, everybody called it stealth mode.”

Andrew Rubin, at 20:35

They were building what became the minimum viable product, and the selling that followed took at least five or six years more. The public record follows the same arc. In September 2013, All Things D covered the young company as a stealth security startup when it raised $34 million from General Catalyst (All Things D). By April 2015, Illumio had raised more than $142 million in 27 months, with BlackRock and Accel joining Formation 8, Andreessen Horowitz and General Catalyst (Illumio). The $225 million Series F, at a $2.75 billion valuation, came in June 2021, eight and a half years after the company started, about where Andrew puts the inflection (Illumio).

Five bars for Illumio's funding rounds. Dashed, Series B, 2013, $34.5 million. Filled, Series C, 2015, $100 million. Filled, Series D, 2017, $125 million. Filled, Series E, 2019, $65.2 million. Filled, Series F, 2021, at a $2.75 billion valuation, $225 million.
Illumio's priced rounds, from Wikipedia and Illumio's announcements.

Nobody used the term

The slow start had a cause. Illumio was selling into a category that didn’t exist yet.

“As I mentioned, you know, when we started Illumio, zero trust, nobody used the term.”

Andrew Rubin, at 20:47

“Segmentation, if it’s possible to have even fewer people than nobody using the term, that would be an accurate statement.”

Andrew Rubin, at 20:52

“We didn’t have a category. We didn’t have a market. Forrester and Gartner had never written anything about these things.”

Andrew Rubin, at 20:59

Listen · Andrew on episode 88, from 20:16
About 50 seconds: Andrew on stealth mode and a market that didn't exist yet. The clip stops on its own. Read the full transcript.

The idea was older than the market. The Jericho Forum was already discussing “de-perimeterisation” in 2003, Google began its BeyondCorp program after the Operation Aurora attacks of 2009, and Forrester analyst John Kindervag used the term zero trust model in 2010 (Wikipedia). Kindervag is now Illumio’s chief evangelist. The analysts caught up over the next decade. Forrester named Illumio a Leader in its zero trust ecosystem platform Wave in the third quarter of 2020 (Illumio), and by 2024 it was publishing a Wave for microsegmentation alone, in which it called Illumio “the original microsegmentation specialist” (Illumio).

A timeline of seven entries. Dashed, 2010, zero trust gets a name, analyst John Kindervag uses the term at Forrester Research. Filled, 2013, Illumio starts in stealth, a $34.5 million Series B, while still a stealth startup. Filled, 2015, Series C, $100 million, for more than $142 million raised in 27 months. Open, 2020, a Forrester Wave, Illumio is a Leader in the zero trust ecosystem platform report. Filled, 2021, Series F, $225 million at a $2.75 billion valuation, led by Thoma Bravo. Open, 2024, a Wave for microsegmentation, Forrester evaluates 11 vendors and calls Illumio the original microsegmentation specialist. Open, 2026, a Leader again, and a Customer Favorite, among 10 microsegmentation vendors. Below, a quote. We didn't have a category. We didn't have a market. Forrester and Gartner had never written anything about these things.
How the category caught up with the company, from Wikipedia and Illumio's announcements.

Andrew knows how the other version of the story goes. Founders with a brilliant idea, ten years too early, and a later team that builds the company that wins the category.

“Fortunately, we weren’t so early that we missed altogether.”

Andrew Rubin, at 21:10

“We’re here, and so we weren’t too early. But we were very, very early.”

Andrew Rubin, at 21:38

Your luck is your timing

Jon said timing is so important with these things. Andrew went further than that.

“I actually think those two words, when you use them in this context, are totally interchangeable. Your luck is your timing.”

Andrew Rubin, at 21:59

“It’s not luck in the sense of traditional luck, like walking into a casino and hoping that you get lucky.”

Andrew Rubin, at 22:06

The hard work isn’t the lucky part, he said. That is the price of admission.

“And it’s table stakes to show up, work hard, not give up.”

Andrew Rubin, at 22:28

The luck is having the right idea, doing the work, and then getting the timing right on the part you don’t control, the market and the shifts in the technology landscape. Watching where the world is going is part of the job. Some of it isn’t.

“But there is an element of timing that you literally have absolutely no control over.”

Andrew Rubin, at 23:17

Listen · Andrew on episode 88, from 21:55
About 10 seconds: Andrew on luck and timing. The clip stops on its own. Read the full transcript.

Or Eshed of LayerX gave a different answer to the same question on episode 98, “is it luck or is it wisdom?”, and pointed at a trend he treats as permanent. And Drata’s founders, on episode 64, reached a billion-dollar valuation about ten months after launch, in a market that was ready for them. Illumio’s market wasn’t, yet.

Innovation without adoption

Jon’s answer was the longest he gave on the episode, and it’s about the part of timing founders can least control, other people.

“It just drives me crazy, because we’re like, innovation without adoption, is that really innovation?”

Jon McLachlan, at 23:28

When you ask a market to adopt your product, he said, timing matters a great deal.

“because what you’re actually doing is you’re actually asking other people to change their behavior.”

Jon McLachlan, at 23:46

“The technology is the easy part. These computers, they only do what we tell them to do. But humans, we’re intricate, we’re complex, we’re interesting.”

Jon McLachlan, at 23:52

So the ask has to be compelling, and how compelling it is depends on everyone else’s context.

“It’s based on when, right?”

Jon McLachlan, at 24:15

Listen · Jon on episode 88, from 23:37
About 40 seconds: Jon on why adoption is the hard part of innovation. The clip stops on its own. Read the full transcript.

The chasm without a Magic Quadrant

Andrew loved that, and tied it to a model.

“I’m a huge fan, and definitely more of a fan now than ever before, of Moore’s adoption curve.”

Andrew Rubin, at 24:21

“I never really understood how critically important it is.”

Andrew Rubin, at 24:29

The curve is Geoffrey Moore’s, from Crossing the Chasm (1991), which adapts Everett Rogers’ diffusion of innovations to technology markets. Moore’s chasm is the gap between the early adopters, the visionaries, and the early majority, the pragmatists, and he calls the move across it the most difficult step (Wikipedia). Andrew’s version is simple. Only a small part of any market goes first.

“By definition, there’s going to be a small part of the population, 5%, 10%, 15%, whatever number we want to decide it is, that is going to go before everybody else.”

Andrew Rubin, at 25:00

The open question is whether the problem you solve turns out to be one most everybody has.

“If you build something where the rest of the world doesn’t show up, there’s only so far you’re ever gonna get.”

Andrew Rubin, at 25:52

What made the picture so powerful for Illumio was the debate it framed. A buyer’s usual proof that a problem is broad, an analyst report, didn’t exist.

“And so for us, that curve, that very, very simple picture, became so powerful, because the debate that we were always having was, without a Gartner Magic Quadrant, without a Forrester Wave, without any of these things that we all look to to sort of validate that this is a broad problem across the majority of organizations, we didn’t have those things.”

Andrew Rubin, at 25:57

Listen · Andrew on episode 88, from 25:57
About 35 seconds: Andrew on the debate Moore's curve framed for Illumio. The clip stops on its own. Read the full transcript.

Their early customers were early adopters, a very small subset of the world, and the question was whether Illumio would reach the chasm and fall in. Getting through that, he said, takes domain expertise, watching how the world evolves, and a willingness to persevere through tough times and a lot of doubt. Jon called it a privilege.

“You get to. You get to grapple with that problem, right? It’s a privilege in hindsight if you cross the chasm. I’m not sure it feels that way if you fall in it.”

Andrew Rubin, at 27:10

A bell curve with a gap cut out of it on the left side, marked by a dashed line and labeled the chasm. The small part of the curve before the gap is filled, early innovators and adopters, the first small part of the market, financial services and certain areas within tech, and very large global enterprise. The larger part after the gap is outlined, the rest of the world, if the problem turns out to be everyone's, airlines, transportation and logistics, and commercial enterprise, not only the very largest. Below, two quotes. If you build something where the rest of the world doesn't show up, there's only so far you're ever gonna get. It's a privilege in hindsight if you cross the chasm. I'm not sure it feels that way if you fall in it.
Moore's chasm as Andrew described it, with the customers on each side from the tape.

Airlines and logistics

Jon asked whether the rowboat moment and the chasm were the same moment. Andrew said they were highly correlated, and that there was no single day.

“Obviously, that wasn’t a light switch moment, but as we saw more data and more indication and more anecdote that that was happening, we saw our customer base become more diversified.”

Andrew Rubin, at 27:32

“Instead of only selling to a couple of industries that are always security early adopters, financial services, certain areas within tech, all of a sudden we saw airlines and transportation and logistics and things that showed up.”

Andrew Rubin, at 27:46

“We were always selling to very large global enterprise. Suddenly we were selling to commercial enterprise.”

Andrew Rubin, at 27:59

Listen · Andrew on episode 88, from 27:30
About 35 seconds: Andrew on the signs that Illumio was crossing the chasm. The clip stops on its own. Read the full transcript.

Quarter over quarter, it started to feel mainstream, and that built the confidence that the years of investment had laid a real foundation.

“and that it was possible that we could build a skyscraper on top of it.”

Andrew Rubin, at 28:40

The customer list today reflects the early adopters and the crossing both. Illumio says it protects more than 15 of the Fortune 100, six of the ten largest global banks and three of the five largest enterprise SaaS companies (Illumio). In August 2026 it named BNP Paribas, eBay and Microsoft among its customers, and said Microsoft has deployed Illumio Insights and Illumio Segmentation across its entire corporate IT environment (Illumio).

Brothers tied at the hip

Jon asked about the most difficult moment. Andrew said that, like many of the toughest moments, it turned out to be a great thing in hindsight, and that he would never forget it.

“But I will never, ever forget, you know, I started Illumio with PJ Kirner.”

Andrew Rubin, at 29:01

“He is and always will be the genius behind the idea.”

Andrew Rubin, at 29:05

After a long time, Kirner decided he was ready to go back to a room with a couple of people, in true startup mode, and start again from a whiteboard. The first conversation about it was one of the hardest Andrew has had.

“And of course, at that moment in time, we had been brothers tied at the hip for a long time, had been through every aspect and every moment of the journey together.”

Andrew Rubin, at 29:37

Listen · Andrew on episode 88, from 29:01
About 35 seconds: Andrew on his co-founder's decision to leave. The clip stops on its own. Read the full transcript.

It worked out better than he expected.

“It turns out, like a lot of things, that his gut and intuition, first of all, was wildly ahead of mine.”

Andrew Rubin, at 29:58

“And by the way, he’s in that room with a small group with a whiteboard building what I’m sure is going to be the next great company, doing what he loves most.”

Andrew Rubin, at 30:10

The hardest part of the job

The second hard thing, he said, isn’t specific to a CEO.

“anybody who has ever led any group of people, ever, is going to tell you that having to let somebody go never gets easier and is always going to be, at a human level, the hardest part of the job.”

Andrew Rubin, at 30:37

“And even if you know you are doing it for all of the right reasons, for the team, for the company, and even if it’s the right reasons for that individual, it is still a human task.”

Andrew Rubin, at 30:50

Recruiting someone great feels like a win for the whole boat, and the opposite conversation feels as bad in the other direction.

“And the only thing you can hope for is that you’re doing the right thing, because hindsight is 20/20.”

Andrew Rubin, at 31:22

Jon called it a short-term pain that never gets easier. Never. Vijay Balasubramaniyan of Pindrop told us on episode 57 about walking every laid-off employee out himself, which he says taught him to be a more measured CEO.

The race speeds up

Jon asked about the next five years, the hardest problems the security community will face. Andrew said he wouldn’t give the stunningly obvious answer about AI changing everything. He went straight to the part specific to security.

“In cyber, I think there’s a particular sharp edge to the AI conversation, which is, like everything, we have to remember that the defenders and the attackers equally, and sometimes not equally, have access to tools, meaning the attackers are gonna have access to AI no differently than the defenders.”

Andrew Rubin, at 32:08

“If AI, and I think it’s also universally agreed and obvious, is moving faster than anything that any of us have ever seen or contemplated, then that means that the race that we’re in is gonna speed up a lot.”

Andrew Rubin, at 32:31

“And that means that the consequences of getting things right will be dramatic, and the consequences of getting things wrong will be equally dramatic.”

Andrew Rubin, at 32:43

Listen · Andrew on episode 88, from 32:31
About 20 seconds: Andrew on why AI speeds up the race between attackers and defenders. The clip stops on its own. Read the full transcript.

It comes up in his customer conversations, and inside the company it cuts two ways.

“It’s certainly a conversation inside of the Illumio building, both in terms of how we’re gonna use it and how it’s gonna make its way into our products.”

Andrew Rubin, at 33:00

“Both statements are already true and will continue to become more true.”

Andrew Rubin, at 33:06

That was literal. On October 21, 2025, around when we recorded, Illumio announced Insights Agent, an AI guide inside Illumio Insights that gives each security role its own alerts and one-click remediation recommendations (Illumio). Andrew was also clear about what he wasn’t saying.

“And so I’m not saying that it is gloom and doom, end of the world.”

Andrew Rubin, at 33:30

Without the rule of law

What he was saying is that the stakes of an old game are going up.

“I’m simply saying that the stakes of the game that we all play, which is trying to stay ahead of people who really, number one, want to do bad things, number two, operate without the rule of law, and number three, operate without the morals and ethics that the defenders, by definition, operate within, it’s a very, very scary landscape when you think about it in that context.”

Andrew Rubin, at 33:40

It’s already happening, he said, and over the next couple of years it will show up as new attack criteria and new attack motions, and new people too.

“We’re going to see a set of attack motions. We’re gonna see, by the way, a new group of attackers that we’ve never seen in the past.”

Andrew Rubin, at 34:10

“And we’re gonna have to figure out how to deal with that.”

Andrew Rubin, at 34:22

More stuff for the attackers

At the same time, everything attackers can aim at is growing. Data center capacity, network bandwidth and traffic, compute and applications are all growing parabolically, he said, faster than they ever have, with more traffic flowing over networks globally.

“And in our world, you know what that all equals? More attack surface. That’s more stuff for the attackers to go after.”

Andrew Rubin, at 34:45

Most of the excitement is about what the new infrastructure enables. Some of us, he said, notice what it also creates.

“Or another way to say it is a lot more places for the attackers to go and try and be right.”

Andrew Rubin, at 35:06

“There’s a huge bullseye on all of that new attack surface.”

Jon McLachlan, at 35:16

Two columns. Filled, both sides get the tools, attackers and defenders alike. Attackers get AI no differently than defenders. The race speeds up a lot. Getting it right, or wrong, is dramatic either way. Open, everything grows, parabolically, and faster than ever. Data center capacity, network bandwidth and traffic. Compute and applications. More traffic flowing over networks globally. Arrows lead down to a filled box, more attack surface, a lot more places for the attackers to go and try and be right. Below, a quote. That's more stuff for the attackers to go after.
Why Andrew expects the next few years to be hard, in his words.

Part of that new surface is the software acting on our behalf. In October 2026, Illumio published Licensed to Act, a survey of 1,100 IT and security decision-makers run by Sapio Research. It found that 70% of organizations now let AI make decisions or take actions that needed a person’s approval a year earlier, that 49% can see and audit every action an AI agent takes, and that 26% have had an AI agent or tool connect to systems without security approval (Illumio). An agent with a service account is one more place an attacker can try to be right, so it deserves the same treatment as any other workload, its own credentials and only the paths its job needs.

Not paid in Bitcoin

Then Andrew made the point that ties the episode to the world outside security.

“So one of the things that I think is really important to point out is that all crime, and really it’s been true for hundreds of years, maybe thousands of years, but all crime, if you really generalize it, it stems from one of two places.”

Andrew Rubin, at 35:20

“Economic crime, you’re stealing something for economic value.”

Andrew Rubin, at 35:35

“The other crime, and quite honestly, the one that is a lot scarier, is crime that comes from what I’ll describe as political or belief-based motivation.”

Andrew Rubin, at 35:39

In the real world and the cyber world alike, he said, the second kind is the scarier version.

“Nation states don’t generally commit cybercrime to get paid in Bitcoin.”

Andrew Rubin, at 35:57

“Nation states commit cybercrime to spy on their enemies, to figure out how to use the information for real economic sabotage, potentially to do harm.”

Andrew Rubin, at 36:03

Some of that harm stays in cyberspace, he said, and some of it may be meant for the kinetic world. He didn’t wave off the other kind.

“And I’m not belittling the economic-driven crime problem, because ransomware is a huge problem, especially when it hits a local school district or a hospital in a small community.”

Andrew Rubin, at 36:31

Listen · Andrew on episode 88, from 35:49
About 35 seconds: Andrew on the two motives behind crime, and why one is scarier. The clip stops on its own. Read the full transcript.

The public record has a clear example of the second kind. In February 2024, CISA, the NSA and the FBI warned that Volt Typhoon, a group sponsored by the People’s Republic of China, was pre-positioning on IT networks of US critical infrastructure “for disruptive or destructive cyberattacks” in the event of a major crisis or conflict. The agencies had seen the group keep footholds in some victim networks for at least five years, positioned “to enable lateral movement to OT assets,” and said its choice of targets wasn’t consistent with traditional espionage (CISA). That’s Andrew’s point in one advisory. Nobody was asking for a ransom, and the danger was how far the access could reach.

Two columns. Dashed, economic crime, stealing something for economic value. Ransomware, a huge problem in a local school district or a small-town hospital. The ransom is paid in Bitcoin. Filled, political or belief-based crime, the scarier version, in his words. Spying on enemies. Real economic sabotage. Harm that can carry into the kinetic world. Under the filled column an open box, Volt Typhoon, per CISA, NSA and FBI, footholds kept for at least five years. Below, a quote. Nation states don't generally commit cybercrime to get paid in Bitcoin.
Andrew's two motives for crime, with the public record's example of the second kind.

“This is new territory.”

Andrew Rubin, at 37:28

A team sport

Jon called it uncharted, and said he’s optimistic because smart people are taking on problems like protecting infrastructure beyond the perimeter.

“I think as a community, as a security community, we get this opportunity to build the future that we want, and hopefully it’s more secure.”

Jon McLachlan, at 37:32

“Same here, and it is in every sense of the word a team sport.”

Andrew Rubin, at 38:07

The team shows up every day, he said, partly for the mission, and partly because they want to build a big, important company and aren’t shy about it. The way to get there is to build great software for a big problem, because customers will adopt it.

“They’ll give you their voice and their direction. So that becomes your roadmap.”

Andrew Rubin, at 38:39

And he summed up what he thinks Illumio’s work should look like from the outside.

“It’s really, you know, the work may be very hard and very complicated and very technical, but the actual description of what we do shouldn’t be.”

Andrew Rubin, at 38:55

The description really is short. Stop one breach from reaching everything else. Yair Grindlinger of Surf AI made the same case from the access side on episode 105, shrink what a breach can reach. Trevor Hilligoss of SpyCloud explained on episode 86 why the foothold usually isn’t aimed at you in the first place, which is one more reason to plan for the foothold rather than the door.

Advice is not regret

Jon’s last question was the time machine. If Andrew could meet his younger self, would he, and what would he say?

“Yes, I would. Tons of advice.”

Andrew Rubin, at 39:23

First he separated two things people tend to mix up, in his personal life and his professional one. Going back to give yourself advice, which might well change things, is one.

“That is very different than having regret about what you did.”

Andrew Rubin, at 39:57

He doesn’t have the regret. He said openly that he’s in awe of what he’s been part of and the team he gets to work with.

“Even the worst days, I’m still amazed that I get to do this every day.”

Andrew Rubin, at 40:21

“And I’m definitely more excited now than I’ve ever been.”

Andrew Rubin, at 40:25

The advice, though, he has. A thousand things he’d do differently, and one at the top of the list.

“I think the one at the top of the list, I really wish that I wasn’t, early on in my career, so concerned about the path that my career would take.”

Andrew Rubin, at 40:46

He was more focused on the road and the outcome than on figuring out what he loved and what he was passionate about.

“and just go find a venue to participate in doing that in, and the road will pave itself, and the outcome will likely be good or great.”

Andrew Rubin, at 41:13

Listen · Andrew on episode 88, from 40:46
About 35 seconds: Andrew's advice to his younger self. The clip stops on its own. Read the full transcript.

A careful career path matters if your goal is to climb a ladder in a large organization, he said. That wasn’t him.

“But I was always a little off that beaten path.”

Andrew Rubin, at 41:40

“And it did take longer to change than I wish it had.”

Andrew Rubin, at 42:02

“Now, that’s a really elegant answer.”

Jon McLachlan, at 42:04

The distinction between regret and advice is the subject of a whole book by the author Jon cited earlier, Daniel Pink’s The Power of Regret.

Take a beat

Andrew came back to the superpower question with a power he says he doesn’t have.

“I’ll tell you one power, forget about superpower, one power that I know I don’t have, and I am working on it and encouraging it in myself, and as CEO, is I am so forward-looking that sometimes I don’t take a beat, take a breath, and sort of say, wow, look at what just happened.”

Andrew Rubin, at 42:25

He’s better at it for the team than for himself.

“As a leader, I want the team to take a beat, and to, you know, when we release something really important or close a really important new customer, I want people to celebrate that.”

Andrew Rubin, at 42:50

“I’m not as good at that myself as I want to be.”

Andrew Rubin, at 43:01

Listen · Andrew on episode 88, from 42:25
About 20 seconds: Andrew on the power he says he doesn't have. The clip stops on its own. Read the full transcript.

It isn’t about perfect, he said, or even close to perfect.

“It’s just figuring out how you can move the needle a little bit forward every single day.”

Andrew Rubin, at 43:14

Vivek Ramachandran made the case for celebrating every small win on episode 49. Andrew’s version is the same advice, from someone who admits he has to remind himself.

There is still there

Jon called it the growth mindset, and asked whether Andrew had ever met a founder who was satisfied.

“Have you ever met a founder that’s like, yep, we’re done?”

Jon McLachlan, at 43:27

“Yeah, we’re there. I don’t know where there is, but I know that there is still there.”

Andrew Rubin, at 43:30

What happened after the tape

Two months after Illumio announced Insights Agent, Andrew posted that it was generally available, and framed it in the terms of the episode.

The only thing that matters is how fast you detect and contain them

Andrew Rubin · December 15, 2025
Andrew on Insights Agent reaching general availability: breaches happen, and the measure is how fast they're detected and contained. View on LinkedIn.

The episode aired on February 10, 2026. In March, Illumio added Network Posture to Insights, which measures lateral movement risk from live network traffic and reports against frameworks including NIST CSF, PCI DSS, SOC 2 and DORA, and showed it at RSAC (Illumio). In April, Andrew wrote about the same shift from keeping attackers out to limiting the damage, in a Wall Street Journal paid program, which is sponsored content rather than the Journal’s reporting.

The more important question is: what happens next?

Andrew Rubin · April 23, 2026
Andrew sharing his piece on breaches and disasters, which ran as a Wall Street Journal paid program, a sponsored placement and not WSJ news coverage. View on LinkedIn.

In August, Forrester’s Wave for microsegmentation named Illumio a Leader and a Customer Favorite among 10 vendors, and Andrew’s comment in the announcement restated the founding thesis, that “breaches are inevitable, but cyber disasters are not” (Illumio). Later that month the episode went up on YouTube. In October, Illumio released a free book from John Kindervag, the analyst who named zero trust, with chapters from 11 practitioners on zero trust when AI speeds up the attacks (Illumio).

what does Zero Trust look like when attacks move at machine speed?

Andrew Rubin · October 1, 2026
Andrew on Cyber Resilience at Machine Speed: The Zero Trust Model for the AI Era, edited by Illumio's chief evangelist, John Kindervag. View on LinkedIn.
A timeline of seven entries. Dashed, fall 2025, we record episode 88, a decade or more in the making. Filled, December 2025, Insights Agent, generally available, two months after Illumio announced it. Dashed, February 2026, the episode airs, on February 10. Filled, March 2026, Network Posture, lateral movement risk measured from live traffic, shown at RSAC. Open, April 2026, a paid program in the Journal, breaches are inevitable, disasters aren't, as sponsored content. Filled, August 2026, a Forrester Wave, a Leader and a Customer Favorite among 10 microsegmentation vendors. Filled, October 2026, two releases, John Kindervag's book on zero trust for the AI era, and research on what AI agents can reach.
Illumio after the tape, from its newsroom and Andrew's posts.

The thesis from the tape has aged into the industry’s vocabulary. In 2013 nobody used the words, by Andrew’s account. Today the analyst reports, the government advisories and Illumio’s own surveys all talk about lateral movement and containment. The open question is the one Andrew asked at the start, what happens when the perimeter misses, and that is a question every company can answer for itself. Our blast radius playbook walks through how, and when the containment fails anyway, our guide to immutable backups and ransomware recovery covers the way back.

Did you catch it? A six-question quiz

Interactive · six questions

Did you catch it?

Six questions on what Andrew and Jon actually said, with the timestamp for each answer. The answers are under each question for anyone reading without JavaScript.

  1. Which expression does Andrew say his mentors reminded him of?

    1. Move fast and break things
    2. The overnight success story, a decade or more in the making
    3. Fake it until you make it

    b. "which is the overnight success story, a decade or more in the making" Transcript, 1:58.

  2. What does Andrew call arguably his most important sales job?

    1. Closing the biggest customers
    2. Raising the next round
    3. Recruiting people to join the team

    c. "Arguably, the most important sales job I have is not selling the software to customers, it's selling when I'm recruiting people to join the team." Transcript, 8:35.

  3. About how long does Andrew say it took to reach the moment the company felt bigger than any of its founders?

    1. Two years
    2. Seven or eight years
    3. Fifteen years

    b. "it probably took somewhere, probably around seven or eight years." Transcript, 20:23.

  4. Which two words does Andrew call totally interchangeable?

    1. Luck and timing
    2. Sales and marketing
    3. Prevention and detection

    a. "Your luck is your timing." Transcript, 22:04.

  5. Which new customers told Illumio it was crossing the chasm?

    1. More of the same large banks
    2. Airlines, transportation and logistics
    3. Mostly government agencies

    b. "all of a sudden we saw airlines and transportation and logistics and things that showed up." Transcript, 27:54.

  6. According to Andrew, what do nation states generally not commit cybercrime for?

    1. To spy on their enemies
    2. To get paid in Bitcoin
    3. For economic sabotage

    b. "Nation states don't generally commit cybercrime to get paid in Bitcoin." Transcript, 35:57.

Is your network a rowboat or a ship?

Andrew’s founding question was what happens when the perimeter misses. This scorecard asks eight questions about what one compromised machine could reach in your company today, from the developer laptop to the person who holds the admin keys. It takes about two minutes.

Scorecard · eight questions

Is your network a rowboat or a ship?

Answer for your production environment and the people and machines that can reach it, contractors included. If two answers fit, pick the lower one.

  1. If an attacker took over one developer's laptop today, what could it reach?

    • Production, through the VPN or saved credentials
    • Staging and internal tools, but not production
    • Only what that developer's role needs, with production behind its own boundary

    "But what happens when the perimeter misses?" See When the perimeter misses.

  2. Are production, staging and your build systems kept apart?

    • They share a network or a cloud account
    • Separate accounts, with broad trust between them
    • Separate accounts or networks, with only the paths each one needs

    "How do we prevent these things from going from small problems to catastrophes every time?" See When the perimeter misses.

  3. Do you know which of your systems talk to which?

    • Not really
    • There's a diagram from when we built it
    • A map built from real traffic, reviewed on a schedule

    "I think it's actually just proof that the world is changing." See Spending more, missing more.

  4. Does each service, and each AI agent, have its own credentials?

    • Services share keys or one admin account
    • One set of credentials per environment
    • Each one has its own, with only the access its job needs

    "That's more stuff for the attackers to go after." See More stuff for the attackers.

  5. Would you notice an attacker moving from one internal system to another?

    • Probably not
    • Only if they trip an alert at the edge
    • Yes, we alert on unusual internal traffic and credential use, and someone is watching

    "then that means that the race that we're in is gonna speed up a lot." See The race speeds up.

  6. How fast can you cut one compromised machine off from everything else?

    • Hours or days, if we can at all
    • Within the hour, with a runbook
    • In minutes, with a policy we've already tested

    "And that means that the consequences of getting things right will be dramatic, and the consequences of getting things wrong will be equally dramatic." See The race speeds up.

  7. When did someone last test what one foothold can reach?

    • Never
    • We test the front door, from the outside
    • An assume-breach test from inside, in the last year

    "you learn very little from your wins and you learn a ton from your losses." See Mistake after mistake.

  8. If the one person who holds the admin keys were out tomorrow, would security keep running?

    • No
    • Mostly, after a scramble
    • Yes, with shared ownership, runbooks and break-glass access

    "Where, if for whatever reason, I was not at work tomorrow, Illumio is Illumio." See Bigger than any of us.

Rowboat

One foothold could probably reach most of what matters. Start with the two moves that shrink the blast radius fastest: put production behind its own boundary, and give every service and agent its own credentials.

Not a rowboat anymore

Some walls are in place. Close the gaps next: a map of real traffic, alerts on movement between internal systems, and a tested way to cut off one compromised machine in minutes.

Sturdy ship

A breach would probably stay a small problem. Keep it that way as you grow, because the environment changes faster than the map, and test it from the inside at least once a year.

How far does one foothold reach?

A segment boundary decides how much of your environment one compromised machine can touch. Put in your own estimates to see the difference it makes.

Calculator

How far does one foothold reach?

Three estimates: how many servers, containers and other workloads you run, how many groups your network policy keeps apart by default, and the share of workloads outside a group that one compromised machine could still reach through the paths you allow.

–workloads one foothold can reach
–of the environment
–in a flat network
–out of its reach

One compromised machine could reach about 47 of your 200 workloads, 24% of the environment. In a flat network it could reach all 200. The other 153 sit behind a boundary it would have to find a way across.

A rough model, not a measurement. It assumes segments of equal size and a foothold that can reach everything inside its own segment. A map of real traffic replaces all three estimates with real numbers, and a penetration test that starts from inside shows what an attacker could actually do with them.

From VoiceNet to the Forrester Wave

Everything on this page sits on one timeline, from Andrew’s first job to the reports of 2026. Filter it by thread.

Timeline · 1998 to 2026

From VoiceNet to the Forrester Wave

Filter by thread. Dates are from the public record except where marked as part of this show.

  1. VoiceNet

    Andrew starts as a business development analyst, and is director of business development from 2000 to 2004 (LinkedIn).

  2. De-perimeterisation

    The Jericho Forum names the trend of IT systems outgrowing the perimeter (Wikipedia).

  3. Cymtec Systems

    Vice president of sales, and chief executive officer from July 2006 to December 2012 (LinkedIn).

  4. Zero trust gets a name

    Forrester analyst John Kindervag uses the term zero trust model (Wikipedia).

  5. Illumio

    Andrew and PJ Kirner start the company to simplify microsegmentation (Illumio).

  6. A stealth startup

    Illumio raises $34 million from General Catalyst while still in stealth (All Things D).

  7. Series C

    $100 million, bringing the total to more than $142 million in 27 months (Illumio).

  8. Series D

    $125 million, led by clients advised by J.P. Morgan Asset Management (Wikipedia).

  9. A first Wave

    Forrester names Illumio a Leader among zero trust ecosystem platform providers (Illumio).

  10. Colonial Pipeline

    One VPN password without MFA, and the company halts the whole pipeline to contain the attack (Wikipedia).

  11. Series F

    $225 million at a $2.75 billion valuation, led by Thoma Bravo (Illumio).

  12. Volt Typhoon

    CISA, the NSA and the FBI warn of footholds kept for at least five years in US critical infrastructure (CISA).

  13. Entrepreneur of the Year

    EY names Andrew a 2024 Bay Area award winner (Illumio).

  14. A Wave for microsegmentation

    Forrester evaluates 11 vendors and calls Illumio the original microsegmentation specialist (Illumio).

  15. Illumio Insights

    Illumio introduces its AI cloud detection and response product (Illumio).

  16. Two boards

    Andrew joins the board of Emigrant Bank, and former CIA director George Tenet joins Illumio's (LinkedIn, Illumio).

  17. Insights Agent

    An AI guide with role-specific alerts and one-click remediation recommendations (Illumio).

  18. We record episode 88

    "Your luck is your timing." (Transcript).

  19. Generally available

    Andrew announces Insights Agent is live (LinkedIn).

  20. Episode 88 airs

    On Podbean, Apple Podcasts and Spotify (Apple Podcasts).

  21. The containment gap

    In a survey Illumio commissioned, 95% say they can detect lateral movement and 46% struggle to stop it (Illumio).

  22. Network Posture

    Lateral movement risk measured from live traffic, shown at RSAC (Illumio).

  23. A paid program

    Andrew on resilience in a sponsored Wall Street Journal placement (LinkedIn).

  24. A Leader and a Customer Favorite

    Forrester's Wave for microsegmentation, among 10 vendors (Illumio).

  25. On YouTube

    Episode 88 goes up as a video (YouTube).

  26. Zero trust at machine speed

    John Kindervag's book with 11 contributors, free from Illumio (Illumio).

  27. Licensed to Act

    70% of organizations now let AI act where a person had to approve a year earlier (Illumio).

What to do this week

Five things, in the order Andrew’s founding question suggests.

  1. Assume the perimeter misses. Pick one developer laptop and one production server and write down everything each could reach if an attacker had it. The scorecard above is a quick first pass, and our blast radius playbook goes deeper.
  2. Draw the map from traffic, not memory. Most cloud providers can log the flows between your workloads. Turn that on for a week and compare it to the diagram you have. The paths nobody remembers are the ones to close first.
  3. Put production behind its own boundary. Separate accounts or networks for production, staging and build systems, with only the paths each needs. The calculator shows what the first few boundaries are worth.
  4. Give every service and every AI agent its own credentials. Shared keys turn one foothold into all of them. Scope each one to its job, and make sure you can revoke one without breaking the rest.
  5. Test from the inside. Ask for a penetration test that starts with an attacker who already has a laptop or a service account, and time how long it takes you to cut that machine off. Our penetration testing and product security teams run exactly that kind of assume-breach exercise for startups, and you can book 15 minutes with us.

Key takeaways

  1. A decade or more in the making

    Andrew Rubin says the expression his mentors repeated, the overnight success story that takes a decade or more, describes Illumio exactly. The company started in 2013, spent its first couple of years in stealth and pre-revenue, and by his estimate took seven or eight years to reach the point where it felt durable.

  2. Companies are born from problems incumbents aren't solving

    Andrew doesn't think entrepreneurship is the starting point. Companies are born when founders recognize a problem large incumbents aren't solving, either because the incumbents stopped innovating or because the world changed under a long-standing default. For Illumio, the default was the perimeter, whose one job was to keep the bad folks out.

  3. The record is getting worse, and it isn't one vendor's fault

    We're spending more on cyber every year, Andrew says, and the track record is getting worse. Attackers get in more often, the breaches are bigger, they hit more systemically critical places, and the stolen data is worth more. He reads that as proof that the world is changing faster than the old model, not as an indictment of any vendor.

  4. Ask what happens when the perimeter misses

    Illumio's founding question was simple. The perimeter serves a purpose, but what happens when it misses, and how do you keep a small problem from becoming a catastrophe every time? That question is breach containment, limiting how far an attacker can move after the first foothold.

  5. Selling is passion plus competence

    Andrew's strongest skill is what he calls selling, which he separates from sales. It means becoming deeply passionate about something, becoming competent in it and its domain, then asking questions, listening to answers and taking criticism to get better at explaining it.

  6. Recruiting is the most important sale

    As CEO, Andrew says his most important sales job is not selling software to customers. It's recruiting, because without the people there is nothing to build and nothing to sell. Customers, partners and investors come after that.

  7. Technical founders need both sides of the conversation

    Andrew isn't a technical founder in the usual sense. He came up through sales engineering and product management. For founders who did come up as engineers, he says the goal isn't to become a salesperson but to round out the skill set, and the way to do it is mentors whose skills don't reinforce your own.

  8. Two rules for mistakes

    Expect mistake after mistake, Andrew says, with two requirements: learn from every one, and try not to repeat it, knowing you will anyway. The point is to treat mistakes as lessons and not beat yourself or the team up as if the mistake itself were the problem.

  9. The real milestone is a company bigger than its founders

    Andrew's proudest moment was not a revenue or headcount number. It was the realization that the company was bigger than any of its founders, so that if he were out tomorrow, the board would find the next CEO and Illumio would still be Illumio. In the early days, losing one person could have changed everything.

  10. Your luck is your timing

    Andrew says luck and timing are interchangeable for founders. Showing up, working hard and not giving up are table stakes. The luck is having the right idea and then getting the timing right on the part nobody controls, the market and the shifts in technology.

  11. Innovation without adoption isn't innovation

    Jon McLachlan's point is that the technology is the easy part. Adoption asks other people to change their behavior, and how compelling that ask is depends on everyone else's context. That is why timing matters so much.

  12. Moore's chasm, without an analyst report to lean on

    Andrew uses Geoffrey Moore's adoption curve to explain Illumio's early years. Only a small part of a market goes first. Illumio had no Gartner Magic Quadrant or Forrester Wave to prove the problem was broad, so the open question was whether it would cross the chasm or fall in.

  13. Crossing shows up as new kinds of customers

    The sign Illumio was crossing the chasm wasn't a single day. Its customers spread beyond the usual early adopters in financial services and tech to airlines, transportation and logistics, and from very large global enterprises to commercial enterprises.

  14. The hardest moments are human

    Andrew's hardest conversation was his co-founder PJ Kirner's decision to leave and start again from a whiteboard, which turned out well for both. The constant hard part of any leader's job, he says, is letting someone go, which never gets easier.

  15. AI speeds up the race on both sides

    Attackers get AI no differently than defenders, Andrew says, so the race between them speeds up and the consequences of getting things right or wrong become dramatic. Meanwhile data center capacity, bandwidth and compute are growing fast, which means more attack surface and more places for attackers to try to be right.

  16. Not all crime is about money

    Andrew separates economic crime from crime driven by political or belief-based motivation, which he calls the scarier kind. Nation states don't generally commit cybercrime to get paid in Bitcoin. They spy, they sabotage, and some of the harm may carry into the physical world.

  17. Advice is not regret

    Asked what he'd tell his younger self, Andrew separates advice from regret. He has no regrets, but he wishes he had worried less about the path of his career and more about what he loved, because the road would have paved itself.

Chapters

Tap a chapter to play from there. The play icon beside it opens that moment on YouTube.

Pull quotes

“But I will definitely start off by saying that the expression that a number of my mentors have reminded me of, which is the overnight success story, a decade or more in the making, there's no doubt about it that we're living that journey.”

Andrew Rubin ·

“There is a mission-driven element to deciding to do this.”

Andrew Rubin ·

“And actually, I'm more passionate about it today than I ever have been.”

Andrew Rubin ·

“The mission piece of the story is more important to me now than it ever has been.”

Andrew Rubin ·

“I really believe that companies are typically born, and founders who are around that table when the company is born, they're born out of recognizing that there's a problem that large incumbent vendors aren't solving.”

Andrew Rubin ·

“Cyber had one job, sort of one mission, which was keep the bad folks out.”

Andrew Rubin ·

“We're missing more often.”

Andrew Rubin ·

“When we miss, the breaches are bigger, they're happening in more important and more systemically critical places, and the data and the information getting stolen is getting more valuable.”

Andrew Rubin ·

“Another way to say all that is, we're spending more on cyber every year and our track record seems to be getting worse, not better.”

Andrew Rubin ·

“I don't think that that's an indictment of any vendor or any technology or any security control. I think it's actually just proof that the world is changing.”

Andrew Rubin ·

“But what happens when the perimeter misses?”

Andrew Rubin ·

“How do we prevent these things from going from small problems to catastrophes every time?”

Andrew Rubin ·

“Some would actually argue that maybe we were a few years too early.”

Andrew Rubin ·

“I didn't wake up one day and say, I want to be an entrepreneur. I woke up and said, I'm passionate about this. I see the world changing.”

Andrew Rubin ·

“Hopefully a safer one.”

Andrew Rubin ·

“I count a safer future as a better future for sure.”

Jon McLachlan ·

“But in my case, I'm going to use the word selling, but I don't mean sales.”

Andrew Rubin ·

“To me, selling is about becoming deeply passionate about something, becoming competent in understanding it and the domain that it operates in.”

Andrew Rubin ·

“Arguably, the most important sales job I have is not selling the software to customers, it's selling when I'm recruiting people to join the team.”

Andrew Rubin ·

“Because without those people, there is no Illumio, and without those people, there's nothing to build, there's nothing to sell.”

Andrew Rubin ·

“You just get so passionate about something and really sink your teeth into it.”

Jon McLachlan ·

“By that definition, I am not a technical founder.”

Andrew Rubin ·

“And so I don't think it's about becoming a salesperson per se. I think it's about just rounding out the skill set to get comfortable having both sides of the conversation.”

Andrew Rubin ·

“And don't be embarrassed or shy about asking for help.”

Andrew Rubin ·

“It's not a failure until you give up, right?”

Jon McLachlan ·

“So, I mean, look, everybody knows that the expression's been around for a long time about you learn very little from your wins and you learn a ton from your losses.”

Andrew Rubin ·

“The only two requirements are, one, learn from every one you make, and two, try not to make the same one again.”

Andrew Rubin ·

“And even that is going to be a mistake that you make, because you will make the same mistake again, inevitably.”

Andrew Rubin ·

“Get comfortable being uncomfortable.”

Jon McLachlan ·

“I have never once thought about a number and said, wow, when we cross that mark, something will be different.”

Andrew Rubin ·

“Where, if for whatever reason, I was not at work tomorrow, Illumio is Illumio.”

Andrew Rubin ·

“And the board will do its job and find the next CEO.”

Andrew Rubin ·

“It's a journey that very few people are lucky enough to go on in their career.”

Andrew Rubin ·

“Jon, I've never heard it described that way, but I actually love that metaphor, because it is sort of like, is it a fragile rowboat or is it a big, sturdy ship?”

Andrew Rubin ·

“I'm not so sure I would describe it as an ocean liner just yet. I definitely feel like we're not a rowboat anymore.”

Andrew Rubin ·

“Back then, everybody called it stealth mode.”

Andrew Rubin ·

“As I mentioned, you know, when we started Illumio, zero trust, nobody used the term.”

Andrew Rubin ·

“We didn't have a category. We didn't have a market. Forrester and Gartner had never written anything about these things.”

Andrew Rubin ·

“Fortunately, we weren't so early that we missed altogether.”

Andrew Rubin ·

“I actually think those two words, when you use them in this context, are totally interchangeable. Your luck is your timing.”

Andrew Rubin ·

“And it's table stakes to show up, work hard, not give up.”

Andrew Rubin ·

“But there is an element of timing that you literally have absolutely no control over.”

Andrew Rubin ·

“It just drives me crazy, because we're like, innovation without adoption, is that really innovation?”

Jon McLachlan ·

“The technology is the easy part. These computers, they only do what we tell them to do. But humans, we're intricate, we're complex, we're interesting.”

Jon McLachlan ·

“It's based on when, right?”

Jon McLachlan ·

“I'm a huge fan, and definitely more of a fan now than ever before, of Moore's adoption curve.”

Andrew Rubin ·

“If you build something where the rest of the world doesn't show up, there's only so far you're ever gonna get.”

Andrew Rubin ·

“It's a privilege in hindsight if you cross the chasm. I'm not sure it feels that way if you fall in it.”

Andrew Rubin ·

“We were always selling to very large global enterprise. Suddenly we were selling to commercial enterprise.”

Andrew Rubin ·

“He is and always will be the genius behind the idea.”

Andrew Rubin ·

“It turns out, like a lot of things, that his gut and intuition, first of all, was wildly ahead of mine.”

Andrew Rubin ·

“And the only thing you can hope for is that you're doing the right thing, because hindsight is 20/20.”

Andrew Rubin ·

“And that means that the consequences of getting things right will be dramatic, and the consequences of getting things wrong will be equally dramatic.”

Andrew Rubin ·

“And so I'm not saying that it is gloom and doom, end of the world.”

Andrew Rubin ·

“We're going to see a set of attack motions. We're gonna see, by the way, a new group of attackers that we've never seen in the past.”

Andrew Rubin ·

“That's more stuff for the attackers to go after.”

Andrew Rubin ·

“There's a huge bullseye on all of that new attack surface.”

Jon McLachlan ·

“Economic crime, you're stealing something for economic value.”

Andrew Rubin ·

“Nation states commit cybercrime to spy on their enemies, to figure out how to use the information for real economic sabotage, potentially to do harm.”

Andrew Rubin ·

“This is new territory.”

Andrew Rubin ·

“Same here, and it is in every sense of the word a team sport.”

Andrew Rubin ·

“They'll give you their voice and their direction. So that becomes your roadmap.”

Andrew Rubin ·

“That is very different than having regret about what you did.”

Andrew Rubin ·

“Even the worst days, I'm still amazed that I get to do this every day.”

Andrew Rubin ·

“But I was always a little off that beaten path.”

Andrew Rubin ·

“I'm not as good at that myself as I want to be.”

Andrew Rubin ·

“It's just figuring out how you can move the needle a little bit forward every single day.”

Andrew Rubin ·

“Yeah, we're there. I don't know where there is, but I know that there is still there.”

Andrew Rubin ·

About the guest

Andrew Rubin, Chief Executive Officer and Founder, Illumio

Andrew Rubin is the chief executive officer and founder of Illumio, the breach containment company he started with PJ Kirner in 2013 to simplify microsegmentation. Before Illumio he spent six years in business development at VoiceNet and nearly nine at Cymtec Systems, as vice president of sales and then, from 2006 to 2012, as chief executive officer. Illumio's bio says he is the executive sponsor for some of its largest customers, including Citi, HSBC, Salesforce and Microsoft, that Goldman Sachs has named him one of its 100 Most Intriguing Entrepreneurs seven times, and that EY named him a 2024 Bay Area Entrepreneur of the Year. He sits on the board of Emigrant Bank, advises cyber and technology startups as an angel investor, and graduated from Washington University in St. Louis, where he is a National Council member of the Skandalaris Center for Entrepreneurial Studies.

About the host

Jon McLachlan is co-founder of YSecurity, the on-demand cybersecurity team for startups, and of Cyberbase.ai. The Security Podcast of Silicon Valley is hosted by Jon McLachlan and Sasha Sinkevich. Jon McLachlan on LinkedIn ↗

Context and sources

  • Andrew Rubin on LinkedIn: chief executive officer and founder of Illumio, in Sunnyvale, California, with Washington University in St. Louis. Source ↗
  • Andrew Rubin's LinkedIn experience: chief executive officer and founder of Illumio since January 2013, a board member of Emigrant Bank from April 2025, chief executive officer of Cymtec Systems from July 2006 to December 2012 after serving as its vice president of sales from February 2004, and business development analyst and then director of business development at VoiceNet from 1998 to 2004, along with advisory and seed investor roles. Source ↗
  • Illumio, leadership: Andrew Rubin is founder, CEO and a board member, executive sponsor for customers including Citi, HSBC, Salesforce and Microsoft, seven times one of Goldman Sachs' 100 Most Intriguing Entrepreneurs, EY's 2024 Bay Area Entrepreneur of the Year, a board member of Emigrant Bank, and a finance graduate of Washington University in St. Louis. Illumio has raised $582.5 million from investors including Andreessen Horowitz, Accel, General Catalyst, 8VC, Thoma Bravo, Franklin Templeton, DCVC, Blue Owl Capital, Hamilton Lane and J.P. Morgan Asset Management, and its board includes George Tenet. Source ↗
  • Illumio, about: co-founders Andrew Rubin and PJ Kirner started Illumio in 2013 to simplify microsegmentation. The breach containment platform combines Illumio Insights, AI cloud detection and response, and Illumio Segmentation, and Illumio says it protects more than 15 of the Fortune 100, six of the ten largest global banks and three of the five largest enterprise SaaS companies. Source ↗
  • Wikipedia, Illumio: founded in 2013 by Andrew Rubin and P.J. Kirner and headquartered in Sunnyvale, with a $34.5 million Series B in 2013, a $100 million Series C in 2015, a $125 million Series D in 2017 led by clients advised by J.P. Morgan Asset Management, a $65.2 million Series E in 2019 and a $225 million Series F in 2021, for $558.2 million raised by June 2021. Source ↗
  • All Things D, September 18, 2013: stealth security startup Illumio secures $34 million from General Catalyst. Source ↗
  • Illumio, April 14, 2015: a $100 million Series C from BlackRock funds and Accel Partners, with Formation 8, Andreessen Horowitz, General Catalyst, John W. Thompson, Marc Benioff and Jerry Yang, bringing total funding to more than $142 million in 27 months. Andrew Rubin said perimeter security leaves 80 percent of the data center and cloud exposed. Source ↗
  • Illumio, June 24, 2021: a $225 million Series F at a $2.75 billion valuation, led by Thoma Bravo with Franklin Templeton, Hamilton Lane and Owl Rock. The release cites Gartner's forecast that security spending would top $150 billion in 2021, names Colonial Pipeline, JBS and Microsoft Exchange, and lists Illumio as a Leader in the Forrester Wave for Zero Trust eXtended ecosystem platform providers, Q3 2020. Source ↗
  • Illumio, August 28, 2024: named a Leader in The Forrester Wave: Microsegmentation Solutions, Q3 2024, among 11 vendors, which called Illumio the original microsegmentation specialist. Source ↗
  • Illumio, June 18, 2024: EY names Andrew Rubin an Entrepreneur Of The Year 2024 Bay Area award winner. Source ↗
  • Illumio, April 14, 2025: Illumio Insights, a cloud detection and response product built on an AI security graph. Source ↗
  • Illumio, April 22, 2025: former Director of Central Intelligence George Tenet joins Illumio's board of directors. Source ↗
  • Illumio, October 21, 2025: Insights Agent, a persona-driven AI guide in Illumio Insights with tailored alerts and one-click remediation recommendations. Source ↗
  • Andrew Rubin on LinkedIn, December 15, 2025: Illumio Insights Agent is generally available. Source ↗
  • Illumio, March 12, 2026: a CyberEdge Group survey of 700 IT and security leaders, commissioned by Illumio. 95% say they can detect unauthorized lateral movement and 46% struggle to stop it, 68% discover unknown communication paths weekly or less often, 17% can isolate a compromised workload in near real time and 51% take hours, days or weeks. Source ↗
  • Illumio, March 19, 2026: Network Posture in Illumio Insights analyzes live traffic, policy and enforcement for lateral movement risk and reports against frameworks including NIST CSF, PCI DSS, SOC 2 and DORA, shown at RSAC. John Kindervag is quoted as Illumio's chief evangelist. Source ↗
  • Andrew Rubin on LinkedIn, April 23, 2026: sharing a Wall Street Journal paid program piece on moving from keeping attackers out to limiting the impact of breaches. The piece is sponsored content. Source ↗
  • Illumio, August 18, 2026: named a Leader and a Customer Favorite in The Forrester Wave: Microsegmentation Solutions, Q3 2026, among 10 vendors, with BNP Paribas, eBay and Microsoft named as customers and Microsoft running Illumio Insights and Illumio Segmentation across its corporate IT environment. Source ↗
  • Illumio, October 1, 2026: Cyber Resilience at Machine Speed: The Zero Trust Model for the AI Era, a free book from John Kindervag with 11 contributors. Source ↗
  • Andrew Rubin on LinkedIn, October 1, 2026: on the release of Cyber Resilience at Machine Speed. Source ↗
  • Illumio, October 21, 2026: Licensed to Act, a Sapio Research survey of 1,100 IT and security decision-makers for Illumio. 70% now delegate decisions and actions that needed human approval a year earlier, 49% can see and audit every action an AI agent takes, and 26% have had an AI agent or tool connect to systems without security approval. Source ↗
  • Wikipedia, zero trust architecture: the Jericho Forum discussed de-perimeterisation in 2003, Google started BeyondCorp after Operation Aurora, and Forrester analyst John Kindervag used the term zero trust model in 2010. Source ↗
  • Wikipedia, Crossing the Chasm: Geoffrey A. Moore's 1991 book on the adoption gap between early adopters and the early majority, adapted from Everett Rogers' diffusion of innovations. Source ↗
  • Wikipedia, Daniel H. Pink: author of To Sell Is Human (2012), When: The Scientific Secrets of Perfect Timing (2018) and The Power of Regret (2022). Source ↗
  • Wikipedia, Colonial Pipeline ransomware attack: on May 7, 2021 attackers used the password of an inactive VPN account without multi-factor authentication, the attack mainly hit billing systems, and the company halted all pipeline operations to contain it. The pipeline carries about 45% of the fuel used on the East Coast. Source ↗
  • MITRE ATT&CK, Lateral Movement (TA0008): techniques adversaries use to enter and control remote systems on a network, often with legitimate credentials and native tools. Source ↗
  • CISA, NSA and FBI, February 7, 2024, advisory AA24-038A: PRC state-sponsored actors known as Volt Typhoon pre-positioning on US critical infrastructure IT networks for disruptive or destructive attacks, with footholds kept for at least five years and access positioned for lateral movement to operational technology. Source ↗
  • General Catalyst on YouTube, January 27, 2022: Making the World a Little Bit Safer with Illumio's Andrew Rubin. Source ↗

Transcript

Automatic transcription. Jon McLachlan hosts this episode alone. There is no diarization on the tape, so speaker labels were assigned from the content and checked passage by passage against reference recordings of each voice, and a few short lines may sit with the wrong speaker. The sponsor reads at the start and end are summarized in brackets. Names and product names were normalized where the recognizer misheard them (Jon McLachlan, Andrew Rubin, Illumio, PJ Kirner, Gartner, Forrester, Moore's adoption curve, YSecurity). Words in [brackets] are best guesses where the audio is unclear. Answers are transcribed as spoken, with repeated words and false starts trimmed. Short backchannels such as "yeah", "yep" and "for sure" are left out where they overlap the other speaker.

Read the full transcript 7,929 words

[Sponsor read: YSecurity, the sponsor of the show. Forty-plus security engineers who've done security at Apple, Uber, Microsoft, Robinhood and Brex, rented by the hour with a monthly cap, for SOC 2, ISO and HIPAA. Book a free strategy call, and the first eight hours are free at ysecurity.io/startups.]

Jon McLachlan

Hello, everyone, and welcome to another episode of The Security Podcast of Silicon Valley. I am your host, Jon McLachlan. And today we have an amazing, very special guest, Andrew Rubin, who is the founder and CEO of Illumio. Welcome to the show, Andrew.

Andrew Rubin

Thank you so much for having me, Jon. It's great to be here.

Jon McLachlan

Looking at your LinkedIn, [you've] been with Illumio for, wow, like almost 13 years now. That's incredible. And congratulations on all the success.

Andrew Rubin

I appreciate it. And that congratulations really goes to the team, of which I'm, you know, one member. But I will definitely start off by saying that the expression that a number of my mentors have reminded me of, which is the overnight success story, a decade or more in the making, there's no doubt about it that we're living that journey.

Jon McLachlan

I love it. So, do you think of yourself as a security person?

Andrew Rubin

Yeah, I definitely do. And there's really not one, but two reasons why. The obvious one is because I get up every day and that's sort of the day job. As I said, I'm one member of an 800 or so person team, but we are a cybersecurity company, and we build cybersecurity software and we bring it to our customers to help them and protect them and make them more resilient. So that's sort of the obvious answer. I think there's a second-order answer, though, that's kind of important, which is there aren't a lot of folks who decide to spend their career in cybersecurity who don't have some part of that decision be driven by more of a mission-driven attitude, where it's not just the job itself, but it's a desire to try and actually participate in what is definitely a very real war nowadays and be on the good side. You know, very much like people who decide to go into security in the physical world a lot of times, or join the military. There is a mission-driven element to deciding to do this. I will say, I can't tell you growing up that I knew that I was passionate about it, but I definitely got passionate about it. And actually, I'm more passionate about it today than I ever have been. The mission piece of the story is more important to me now than it ever has been.

Jon McLachlan

Yeah, that's inspirational. Yeah, so those internal drivers that really can push us to sink our teeth so deeply into a problem and appreciate the problem and all of the nuances that are in there. But it's interesting to see how life unfolds and how we end up. And now you're an entrepreneur. And for all of our listeners out there, Illumio reduces the surface area of attack by up to 80% for data centers and cloud traffic missed by the perimeter security. Just so everyone is on the same page on that one. Sounds like you've had an incredible entrepreneurial journey. What inspired your initial jump into the entrepreneurial space?

Andrew Rubin

I have to tell you, I don't really think about it as what inspired the entrepreneurial jump. I actually think that's just sort of a derivative consequence. I really believe that companies are typically born, and founders who are around that table when the company is born, they're born out of recognizing that there's a problem that large incumbent vendors aren't solving. And that problem is either because the incumbent vendors have become the legacy incumbent vendors, in other words, they got big, they didn't innovate quite as aggressively as they did in the early days, and as the world changed, their solutions became less relevant or less of a fit. So that's one example of where the problem suddenly crops up. Or the other one is more of the Illumio story, which is the perimeter in cybersecurity has been the default and de facto standard for 40 or 50 years. Cyber had one job, sort of one mission, which was keep the bad folks out. And that's why the perimeter was so important. The problem is that if you look at the data, and I don't mean if you study a pivot table in Excel, I mean if you pick up a newspaper or watch the news, the last 10-plus years, our track record of stopping the bad folks from getting in not only has been pretty far away from perfect, but it's actually gotten a lot worse. And it's getting worse faster. We're missing more often. When we miss, the breaches are bigger, they're happening in more important and more systemically critical places, and the data and the information getting stolen is getting more valuable. Another way to say all that is, we're spending more on cyber every year and our track record seems to be getting worse, not better. I don't think that that's an indictment of any vendor or any technology or any security control. I think it's actually just proof that the world is changing. The infrastructure and the things that we run our lives on are changing. And those changes are coming a lot more aggressively and a heck of a lot faster than they ever did in the past. And the attackers are taking advantage of that. And so in Illumio's case, we were sort of born out of recognizing that the security that we've relied on, which worked pretty well for a long time, was not going to work as well going forward. And that created a new problem. In our case, the problem was very simple. It's what you said, which is the perimeter serves a purpose. But what happens when the perimeter misses? How do we prevent these things from going from small problems to catastrophes every time? And that's sort of a problem that we saw. We recognized we were probably pretty early in recognizing it. Some would actually argue that maybe we were a few years too early. But we believed in the problem very deeply, and we thought that it was presenting an opportunity to sort of rethink and build something very different and brand new. I didn't wake up one day and say, I want to be an entrepreneur. I woke up and said, I'm passionate about this. I see the world changing. I think it's a problem that needs to be solved. And that led me to my entrepreneurial journey. But that was what I was passionate about, not necessarily being a CEO or being an entrepreneur.

Jon McLachlan

Amazing. You just fell in love with a problem, and no one else had solved it yet, and it was an open problem, and you're like, we can build a better future.

Andrew Rubin

Hopefully a safer one.

Jon McLachlan

I count a safer future as a better future for sure.

Andrew Rubin

I would argue that they're highly correlated.

Jon McLachlan

So if you had to pick a superpower, describe one of your strengths as maybe your strongest or one of your most amazing superpowers, what would that be? Where did it come from?

Andrew Rubin

So I know everybody likes to say that they have one superpower. I think a lot of times it's probably an overstatement to say it's a superpower. You probably have one thing that you're best at. I'm not so sure it's a superpower. But in my case, I'm going to use the word selling, but I don't mean sales. To me, selling is about becoming deeply passionate about something, becoming competent in understanding it and the domain that it operates in. So, having a competency in something is important if you want to be passionate and you want to be able to tell others about why they should be passionate. As a CEO, if I look at my day job, selling is woven through every single aspect. Arguably, the most important sales job I have is not selling the software to customers, it's selling when I'm recruiting people to join the team. Because without those people, there is no Illumio, and without those people, there's nothing to build, there's nothing to sell. So recruiting is all about selling. It's selling the company, it's selling the mission, it's selling the journey. I certainly love, and everybody at Illumio knows that one of my happiest places is in front of customers and partners. I'll call that the traditional selling. Early in the company's life, we had to raise money. And when you're out raising money, you're selling the story, the company, the team, the vision. You're obviously selling what you hope will be an economic success. I think for me, the thing that I love most is selling, if I had to put a word on it, but it's really about being super passionate, becoming hopefully a domain expert in what it is that you're out there talking about, and then getting out there and asking questions, listening to answers, taking criticism, and using all that to become better at selling whatever it is that you're out there selling every day.

Jon McLachlan

[I] feel like the passion and the energy, and it's contagious. And I think, like, all of that wrapped together maybe has a side effect that looks like selling when you put it in a spreadsheet. It's just that drive and the focus coupled with the expertise can be very powerful and can be very moving. So I appreciate that. And that really resonates really well, actually. And I'm curious, we have a lot of entrepreneurs who listen to this show, and a lot of times, like, building something in tech, you have a technical background, you know, you become an absolute expert in all of these tech stacks and how systems are operated and how to scale distributed systems and staying on top of the latest and greatest, and selling is just something that, you know, we've had guests on the show that describe it as something they're, quote unquote, forced to do, or, you know, oh, we gotta learn it now. But sometimes it's just a little bit more organic, a little bit more natural. You just get so passionate about something and really sink your teeth into it. But for those who are still on the learning side, I feel like a lot of you, your superpower could almost be described as everything is selling, which is the title of a Daniel Pink book which I've read. It helped me move from being a technical founder myself to more of an outgoing, more sales-oriented, focusing on people, focusing on relationships, focusing on that passion, the problem itself, and then selling just kinda happens. But what about you? Would you recommend a book, or maybe a mentor in your life that really helped ground you in that journey towards tuning your skills?

Andrew Rubin

Well, I know in our industry, and not just cyber, but in tech in general, we have that term that you use, technical founder. And you either are one or you're not. Because when you use that term, certainly when I've heard the term used, most of the time it means that you came up, you have your CS degree, you coded, you were an architect, you were an engineer and likely still are, and therefore you are a technical founder. By that definition, I am not a technical founder. What I would say is that I think for people who come up from that true deep technical background, I think you're right that when you are on the founding team or the early team of a company, you do have that moment pretty early on where you realize you have to start talking to people. You have to go out and be able to explain not just how the product works, but the value proposition of the product. And so I don't think it's about becoming a salesperson per se. I think it's about just rounding out the skill set to get comfortable having both sides of the conversation. For me, I didn't really have that journey, because I didn't come up through the engineering background. I came up more on what I would think of as the sales engineering or the product management side of the house, where we were talking technology, we just weren't building the technology. But there is no doubt about it that very early on in the company's life, we realized that we were all going to have to be able to get in front of a customer, certainly the early team, and have conversations about both sides: how we built it and how to use it, and the value that comes from using it. And the best advice I give you is, you nailed it, Jon, which is talk to people who have been there before. Surround yourself with mentors, and in particular, ones who bring skill sets to the conversation that don't reinforce the ones you already have, but are the skill sets that you don't have, that you can actually talk to them and learn. And don't be embarrassed or shy about asking for help.

Jon McLachlan

Yeah, there's no point in suffering alone. Always asking for help is welcome, no matter what, where we're trying to learn or grow. And that growth mindset will lead us to amazing places. [You] have to stick with it. It's not a failure until you give up, right?

Andrew Rubin

So, I mean, look, everybody knows that the expression's been around for a long time about you learn very little from your wins and you learn a ton from your losses. There's various ways to say it, but, you know, the punchline is always the same. You learn when you make mistakes, you learn when you fail, you learn when things don't go as expected, and in particular, in the bad direction, not the good one. But you have to be open to it. And you have to treat it as a learning experience and not treat it as a failure. You have to have a mindset that accepts that you're going to screw things up. Like every company and every team, we say the same thing, which is we're going to make mistake after mistake. The only two requirements are, one, learn from every one you make, and two, try not to make the same one again. And even that is going to be a mistake that you make, because you will make the same mistake again, inevitably. But you have to have a mindset and an aperture that's open to the fact that that's how you get better over time.

Jon McLachlan

That's the secret formula right there.

Andrew Rubin

Yeah. And it's not a secret. That's the good news. You talk to anybody who's been a part of building anything and they're going to tell you that it's going to be mistake after mistake. It's going to be tough day after tough day. And that's where you learn and that's where you get stronger. And you have to start by having the mindset open to accepting that and not beating yourself or the team up as if the mistake itself is the problem.

Jon McLachlan

Get comfortable being uncomfortable. Just a little bit. That serves very well. What's been your proudest day so far in your journey?

Andrew Rubin

I gotta tell you, that may be one of the toughest questions to answer, if you try and chronologically pick a single day. I think what I can tell you is this. There have been a ton of days where I have been really super proud of what we've done, of a deal that we closed, of a hire that we made. There are all these sort of moments, and there isn't one that stands out. I will tell you an inflection point that's definitely the proudest one.

Jon McLachlan

Do share, do share.

Andrew Rubin

Without a doubt. And it's not a day that it happened, but I do actually remember what it felt like before, and I know what it felt like after. And the difference was something that I remember saying, wow, I can't believe this. You know that, you talk to founders all the time, and you know that they always talk about, like, when you started, did you imagine the company would become this? Did you imagine you'd have a hundred employees one day, 500 team members one day? Did you ever imagine $100 million in revenue? Like, there's all these very easy numbers that we pick because they're big and they're round. And you always ask the question, did you ever imagine? I have never once thought about a number and said, wow, when we cross that mark, something will be different. To me, it's just a journey, and the goal is to get up every day and try and make it a little bit bigger, a little more successful, make the products a little bit better, et cetera. The inflection moment, though, was when we woke up, and I say we, it's my moment, but I know I'm not alone in it.

Jon McLachlan

Shared with the whole company.

Andrew Rubin

Yeah. And in particular, with those of us that were there very early on, there definitely was a moment where we woke up and realized the company was bigger than any of us. Where, if for whatever reason, I was not at work tomorrow, Illumio is Illumio. And the board will do its job and find the next CEO. And sure, that next CEO won't be the founder CEO, but the company, because of what we've built, because of what we've done for our customers, because of the value that it delivers, the company became bigger than anybody and everybody. And although it hurts when we lose a team member that has been with us for a long time, or it hurts when we lose a team member that's very valuable or in a particularly important role at a particularly important moment in time, even though it hurts, it isn't going to change the trajectory of the company's ability to be successful over the long run. And just to be honest, in the early days, it's hard to make that comment, because in the early days, the team is small, the company is more fragile, there's less stability and foundation built. And so in the early days, we always had that feeling like, wow, we really hope so-and-so doesn't leave, because we don't know what we would do. And so there was sort of an inflection moment where we started to look around and realize, wow, this is really bigger than any and all of us. And I gotta tell you, it's not a founder comment, it's just having been there early on, getting to that place where you realize that you've been a part of building something that's bigger than any and all of you, that will go on and grow and be successful if we do our job and execute. Like that, that moment to me was something that I was insanely proud to simply be around the table and then see what came out of it. And it's really special. It's a journey that very few people are lucky enough to go on in their career. And it's not a comment about the value of the work you do, or is it right or wrong to be in a startup versus a big company? It's just a special thing to be in something very small and very fragile early on, and then wake up one day and realize that the foundation has been built to potentially build something very big and very scalable and very long-term successful on top. And to be there and see that happen is just a really remarkable thing.

Jon McLachlan

It takes a lot of effort to get to that place too. A lot of dedication, a lot of focus to say no to a lot of things that are just distractions. So congratulations, that sounds awesome. A mark of, you know, a certain type of success, you know, if the machinery is working and it's not, like, a fragile, you know, very delicate thing, and it has armor that's built around it that can withstand sort of the weather, like, okay, let's take this boat out to sea. You know, let's see how far it will go.

Andrew Rubin

Jon, I've never heard it described that way, but I actually love that metaphor, because it is sort of like, is it a fragile rowboat or is it a big, sturdy ship? It's a great picture. I haven't thought about it or I ever heard it described that way, but that's exactly what it feels like. So to see the boat built around you and to be a part of building that boat, it's just a really special feeling.

Jon McLachlan

Amazing. About how long did it take to get to the ocean liner stage, where you could take that ship out to sea?

Andrew Rubin

I'm not so sure I would describe it as an ocean liner just yet. I definitely feel like we're not a rowboat anymore.

Jon McLachlan

That's definitely not rowboat stage.

Andrew Rubin

Yeah, definitely not a rowboat. But I'm a very big believer in waking up every day and literally looking forward. I spend very, very little time looking backwards unless there's something we're going to learn from it. But the reality is that inflection moment that I described, I would say in our journey, it probably took somewhere, probably around seven or eight years. If I had to try and put chronology around it, we started the company and spent the first couple of years pre-revenue. Back then, everybody called it stealth mode. We were building what became the MVP of the product. And so it took at least five or six years of selling in market, maybe even a little more. As I mentioned, you know, when we started Illumio, zero trust, nobody used the term. Segmentation, if it's possible to have even fewer people than nobody using the term, that would be an accurate statement. We didn't have a category. We didn't have a market. Forrester and Gartner had never written anything about these things. We were super, super, super early. Some would argue maybe a little too early. Fortunately, we weren't so early that we missed altogether. Because sometimes that happens in our space, not cyber, but in tech. We've all seen those stories where a group of founders have a brilliant idea and unfortunately they have it 10 years too early, and it's the next group of founders a handful of years later that actually end up building what becomes the category-defining or the category-winning company. I mean, those stories are plentiful for decades.

Jon McLachlan

They are.

Andrew Rubin

We're here, and so we weren't too early. But we were very, very early. And those first few years were really tough as a result. And so it was probably seven or eight years before we woke up and started to say, I think we're on to something, and it feels like the boat's getting bigger and sturdier.

Jon McLachlan

Yeah, timing is so important with these things.

Andrew Rubin

And actually, what's funny is everybody always says, oh, well, it's luck and timing. I actually think those two words, when you use them in this context, are totally interchangeable. Your luck is your timing. It's not luck in the sense of traditional luck, like walking into a casino and hoping that you get lucky. This is really all about, if you do have the right idea, and if you are willing to persevere and work hard and get beat up and do all the things that we all know are table stakes for building a company, the luck comes in the form of the timing. And it's table stakes to show up, work hard, not give up. Those are all requirements of being part of an early team building something from the ground up. So that's not luck. The luck is actually having that right idea, doing all the hard work, and then getting the timing right, [the] part that you don't control, the market, making sure that you are able to take advantage of shifts in technology landscapes that you don't control, but recognizing them and then being in that right place. And so, to me, it's just so important that the timing element is recognized. Yes, part of our job is obviously to watch how the world is changing and where things are going. And there's no doubt that that is part of the job as well. But there is an element of timing that you literally have absolutely no control over.

Jon McLachlan

That's 100% true. And it reminds me actually of that quote that I've heard a couple of times, it's like, oh, if you make it, they'll buy it. It just drives me crazy, because we're like, innovation without adoption, is that really innovation? Is that going to change the world? It might be a nice side project, but when you ask your new thing, your new technology, your new solution, your new product to be adopted by a market, timing matters a great deal, because what you're actually doing is you're actually asking other people to change their behavior. The technology is the easy part. These computers, they only do what we tell them to do. But humans, we're intricate, we're complex, we're interesting. And when you ask someone else to change their behavior, when you ask someone to adopt your product, that's a very heavy ask. And so it has to be very compelling. How compelling it is based on the context that everyone else is in. It's based on when, right?

Andrew Rubin

So I love that. I absolutely love that. I'm a huge fan, and definitely more of a fan now than ever before, of Moore's adoption curve. I certainly knew what it was pre-Illumio. I never really understood how critically important it is. The reason that we have early innovators and early adopters before the chasm is because, by definition, what you just described, there's only a very small portion of the population where their mindset and their aperture is so wide and so open that they're willing to be the early innovator and early adopter. [If] the whole world all woke up and decided to adopt something at the same time, number one, you don't need Moore's curve, and number two, there is no chasm. By definition, there's going to be a small part of the population, 5%, 10%, 15%, whatever number we want to decide it is, that is going to go before everybody else. And then the only question is whether or not you're solving a problem that it turns out most everybody has, and eventually most everybody will adopt something in order to solve it. Because that's the difference between something where those first five or 10% will adopt, and then you get to that chasm and you fall straight into it and never come out, and that's the end of the solution, the company and the opportunity. Or is it just that that early adopter mindset is there? As the innovative startup, you find those folks, you prove to them that this is novel and it really does solve either a new problem or an old problem a new way, and then eventually the rest of the world shows up. If you build something where the rest of the world doesn't show up, there's only so far you're ever gonna get. And so for us, that curve, that very, very simple picture, became so powerful, because the debate that we were always having was, without a Gartner Magic Quadrant, without a Forrester Wave, without any of these things that we all look to to sort of validate that this is a broad problem across the majority of organizations, we didn't have those things. And so the debate that we had to have was, yes, we're finding these early innovators. These were our early adopters. They were our customers out of the gate. But it was a very small subset of the entire world. And the question was, are we going to get to the chasm and fall in and never come out? Or is it just a timing issue? And obviously, that's where having domain expertise, watching how the world's evolving, all those things that I described that I believe are table stakes, that's where doing your job and obviously being very, very, very much willing to persevere, including through some tough times and lots of doubt, you have to make up your mind, how much do you really believe that you're going to get across that chasm and the rest of the world will eventually show up. But that in and of itself is a unique journey that not a lot of early stage companies go on.

Jon McLachlan

Privilege.

Andrew Rubin

You get to. You get to grapple with that problem, right? It's a privilege in hindsight if you cross the chasm. I'm not sure it feels that way if you fall in it.

Jon McLachlan

It's a challenging moment, crossing that. I'm super curious to hear your opinion. Did you cross it when you had that realization that actually, like, this is not just a rowboat anymore, that there's something bigger here? Was that the chasm?

Andrew Rubin

I think they were highly correlated. Obviously, that wasn't a light switch moment, but as we saw more data and more indication and more anecdote that that was happening, we saw our customer base become more diversified. Instead of only selling to a couple of industries that are always security early adopters, financial services, certain areas within tech, all of a sudden we saw airlines and transportation and logistics and things that showed up. We were always selling to very large global enterprise. Suddenly we were selling to commercial enterprise. And again, it wasn't a day or even a quarter in which this happened. But yes, there was a period of time where all of a sudden, as we were looking at the quarters, and we were looking at last quarter and then this quarter and then next quarter, we were starting to say, it really does feel like this is starting to become more mainstream. And I think that that builds confidence. So, yes, I think that those two things were highly correlated. And that gave us confidence that we were going in the right direction, [that] the years and the work and the investment that we made was building a real foundation, and that it was possible that we could build a skyscraper on top of it.

Jon McLachlan

Incredible. I'm super curious if there was a most difficult moment in your journey.

Andrew Rubin

In our journey? And it turned out, like many of the toughest moments that you have, that in hindsight, it ended up actually being a great thing that happened all the way around. But I will never, ever forget, you know, I started Illumio with PJ Kirner. He is and always will be the genius behind the idea. He was the technical founder and always will be. And, you know, when PJ decided that after a long time, he was ready to be done, and he wanted to sort of go back to a room with a couple of folks in true startup mode and start another journey from a whiteboard all over again, that first conversation was definitely one of, if not the toughest conversations. And of course, at that moment in time, we had been brothers tied at the hip for a long time, had been through every aspect and every moment of the journey together. So just confronting the reality that, like, wait a minute, there's going to be a world where we're not doing this together. That first conversation was incredibly difficult and obviously incredibly poignant. It turns out, like a lot of things, that his gut and intuition, first of all, was wildly ahead of mine. And second of all, it was, like, incredible how well it worked out all the way around. And by the way, he's in that room with a small group with a whiteboard building what I'm sure is going to be the next great company, doing what he loves most. And so, you know, that is a moment that it's impossible not to remember it and at that moment not feel the kick in the stomach. So that's an easy one. I will tell you that the more generic one, though, and the one that I don't care if you're a CEO of the company or you're a manager with three people on your team, anybody who has ever led any group of people, ever, is going to tell you that having to let somebody go never gets easier and is always going to be, at a human level, the hardest part of the job. And even if you know you are doing it for all of the right reasons, for the team, for the company, and even if it's the right reasons for that individual, it is still a human task. And as awesome as it feels when you recruit somebody incredible and you have that win of, oh my gosh, we just got this incredible person to say yes and jump in the boat and join the team, it's hard as a person not to have the equally antithetical reaction when you realize you have to have this incredibly tough conversation. And the only thing you can hope for is that you're doing the right thing, because hindsight is 20/20. But that's the toughest part of the job.

Jon McLachlan

Yeah. Yeah, it can be, it can be difficult, a short-term pain that never gets easier. Never. I'm very curious, you described yourself a little bit earlier as a very forward-looking person, and it's important, I think, that we learn from the history, but that most of your focus is forward. And when you look into that future, what do you think will be the most difficult challenges that we face as a security community in the next five years, maybe, or so?

Andrew Rubin

I mean, look, it's obvious that, and I'm not going to say the stunningly obvious version about how it's changing everything and then go down that road, because we already know and it's obvious. In cyber, I think there's a particular sharp edge to the AI conversation, which is, like everything, we have to remember that the defenders and the attackers equally, and sometimes not equally, have access to tools, meaning the attackers are gonna have access to AI no differently than the defenders. And we talk about who's ahead in the race, the attacker or the defender. If AI, and I think it's also universally agreed and obvious, is moving faster than anything that any of us have ever seen or contemplated, then that means that the race that we're in is gonna speed up a lot. And that means that the consequences of getting things right will be dramatic, and the consequences of getting things wrong will be equally dramatic. There is no doubt about it that AI is at the center of a lot of conversations that I'm having with customers in terms of what it is gonna enable attackers to do. It's certainly a conversation inside of the Illumio building, both in terms of how we're gonna use it and how it's gonna make its way into our products. Both statements are already true and will continue to become more true. In our world, I think the answer is it is a tool that potentially allows attackers to become much more sophisticated, much more efficient, and to move much more quickly. And that's very, very scary if the game that you're playing is trying to make sure that you're always staying ahead. And so I'm not saying that it is gloom and doom, end of the world. It might be, and we don't know it yet, but I'm not going there or stating that that is the only outcome. I'm simply saying that the stakes of the game that we all play, which is trying to stay ahead of people who really, number one, want to do bad things, number two, operate without the rule of law, and number three, operate without the morals and ethics that the defenders, by definition, operate within, it's a very, very scary landscape when you think about it in that context. And so I think the next couple of years, we can put a time frame on it, right? It's happening today, but I think over the next couple of years, we're going to see a set of attack criteria. We're going to see a set of attack motions. We're gonna see, by the way, a new group of attackers that we've never seen in the past. And we're gonna have to figure out how to deal with that. And by the way, doing all of that, where data center capacity, network bandwidth and traffic, compute and application, all of these layers are growing parabolically, and exponentially faster than they've ever grown. It's more traffic flowing over networks globally. And in our world, you know what that all equals? More attack surface. That's more stuff for the attackers to go after. And so right now, we're in the cycle of being super, super excited about what all these things are enabling. But then there are those of us that are realizing, as all this new stuff is getting built, all it's doing is creating more stuff that we have to protect. Or another way to say it is a lot more places for the attackers to go and try and be right. And I think the next couple of years, we've got a big job on our hands.

Jon McLachlan

There's a huge bullseye on all of that new attack surface.

Andrew Rubin

It's going to play itself out, right? So one of the things that I think is really important to point out is that all crime, and really it's been true for hundreds of years, maybe thousands of years, but all crime, if you really generalize it, it stems from one of two places. Economic crime, you're stealing something for economic value. The other crime, and quite honestly, the one that is a lot scarier, is crime that comes from what I'll describe as political or belief-based motivation. And by the way, that crime in the real world is the scarier version, and in the cyber world it's the scarier version. Nation states don't generally commit cybercrime to get paid in Bitcoin. Nation states commit cybercrime to spy on their enemies, to figure out how to use the information for real economic sabotage, potentially to do harm. And some of that harm may be in cyberspace, but some of that harm may be cybercrime in order to eventually use it in the kinetic world. And so when you think about it, it is easy to talk about things like, well, maybe people will get better at stealing Bitcoin. And I'm not belittling the economic-driven crime problem, because ransomware is a huge problem, especially when it hits a local school district or a hospital in a small community. [But a] nation-state threat actor that operates at a level of sophistication that goes way beyond a typical criminal, who decides that they're gonna use the cyber attack surface to do things that are truly operating out of either political or belief-based motivation, that is a very, very, very scary landscape. And it's real. We've seen those attacks, some of which we've read about publicly, some of which we haven't. But the point is, AI is going to enable every one of these things to happen probably faster and more effectively. And so it's the next couple of years, like I said, we've got a very big job in front of us, and one that I would argue we have not been tasked with in the past. This is new territory.

Jon McLachlan

It is. It's uncharted. I think as a community, as a security community, we get this opportunity to build the future that we want, and hopefully it's more secure. Without a doubt. But I'm filled with gratitude and optimism that really smart people are just tackling, like, difficult problems, like how do you protect your infrastructure, like, beyond the perimeter. So all the gratitude in the world for tackling and just sinking your teeth into that particular problem, and everyone that's been with you on that journey with Illumio. It's moments like that that give me hope.

Andrew Rubin

Same here, and it is in every sense of the word a team sport. And the team shows up every day. Like I said, there's a mission-driven element to this. There's obviously very much a desire to build a big, important company that does big, important things and has the success that goes with that. So we're certainly not shy about making sure that we're doing our job, which is to build the company. And the best path to getting there is to build really great software that solves a big important problem, because customers will adopt. They'll give you their voice and their direction. So that becomes your roadmap. And I certainly know the space we're operating in is going to do nothing but become more important over time. So we're in the right place to solve an important problem. We just got to show up every day and work really hard to do it. It's really, you know, the work may be very hard and very complicated and very technical, but the actual description of what we do shouldn't be.

Jon McLachlan

That's right. Maybe one last question on lessons learned from the past. If, maybe you wouldn't mind sharing, if you had an opportunity to go back in time, meet your younger self, would you take that opportunity? And if you would, like, would you have any advice for yourself?

Andrew Rubin

Yes, I would. Tons of advice. I'll pick out what I think would be at the top of the list, [and] also answer what I think is the other part of that question, which is, would you change what you did or the path that you were on? And the way that I always describe it, and I believe it in your personal life and your professional life both, I don't think that this is just a career comment, there is a difference in, would you go back, teach yourself things earlier, give yourself advice, and would that probably change certain things about what you do or how you think about the world? Sure. That is very different than having regret about what you did. So I have an impossible time getting up in the morning, being this excited about what we do, being this in awe, and I am, I say it very openly, I'm totally in awe of what I've been a part of, of the team that I get to work with. Even the worst days, being on a journey like this, there are really great days and there were some really tough days. Even the worst days, I'm still amazed that I get to do this every day. And I'm definitely more excited now than I've ever been. And so I wouldn't change anything in terms of regret and saying, wow, I really wish I had made a left turn instead of a right, because if I had, I don't know if this is what would have happened. And I remind myself of that every day. Having said that, like, yeah, looking back, there's a thousand things that I would have done differently. I think the one at the top of the list, I really wish that I wasn't, early on in my career, so concerned about the path that my career would take. I was more focused on the, I want to say, [accommodation] of the road and the outcome than I was about figuring out what do I love, what am I passionate about, and just go find a venue to participate in doing that in, and the road will pave itself, and the outcome will likely be good or great. And don't worry about that, because once you're on that road, then you can start to figure out what it looks like. Certainly, I think if your goal is to go to a large organization and climb more of a traditional path or ladder, it's actually pretty important. But I was always a little off that beaten path. And again, I didn't know I wanted to be an entrepreneur, and I didn't sit there and say I have to be a founder, but I wasn't gravitating towards that path, so I shouldn't have been as worried about the road. And I would have given myself that advice. I don't know what it would have changed. I have no idea. And I don't spend a lot of time looking backwards thinking about it, but I just know where my head was and I know where my head needed to be. And it did take longer to change than I wish it had.

Jon McLachlan

Now, that's a really elegant answer. It's almost like, you know, we all have these journeys that we're on. There's these paths, and it's led to exactly where we are today. And that's an incredible human being, and that's imperfect how we got here, but that's just perfect, right?

Andrew Rubin

Yeah. And again, you know, [you] asked about superpowers earlier on. I'll tell you one power, forget about superpower, one power that I know I don't have, and I am working on it and encouraging it in myself, and as CEO, is I am so forward-looking that sometimes I don't take a beat, take a breath, and sort of say, wow, look at what just happened. And as a leader, [I'm] better at it than I am in terms of myself. As a leader, I want the team to take a beat, and to, you know, when we release something really important or close a really important new customer, I want people to celebrate that. I'm not as good at that myself as I want to be. And so that's a perfect example of something where you're never done working on this. And it's not about perfect. It's not even about close to perfect. It's just figuring out how you can move the needle a little bit forward every single day.

Jon McLachlan

It's a journey. Yeah, you've hit it. You've hit it exactly. It's the growth mindset. It's a journey. And as founders, we're never satisfied. Have you ever met a founder that's like, yep, we're done?

Andrew Rubin

Yeah, we're there. I don't know where there is, but I know that there is still there.

Jon McLachlan

Well, on that note, thank you so much, Andrew. This has been a really incredible, really special conversation. So thanks for sharing, like, vulnerable moments and your full, authentic self with all of us here. This has been a YSecurity production. I'm one of the hosts, Jon McLachlan. All the gratitude in the world, Andrew.

Andrew Rubin

Thank you so much for having me. I really appreciate it.

Jon McLachlan

And thank you to all of our listeners. If you feel so compelled, please like the podcast, share with your friends, post on social media if you think it was worth the listen, and stay tuned for the next episode. Thank you, everyone.

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FAQ

Questions this episode answers

Who is Andrew Rubin?
Andrew Rubin is the chief executive officer and founder of Illumio, which he started with PJ Kirner in 2013. Before Illumio he was vice president of sales and then chief executive officer of Cymtec Systems, after six years in business development at VoiceNet. He is the executive sponsor for some of Illumio's largest customers, was named an EY Entrepreneur of the Year in the Bay Area in 2024, sits on the board of Emigrant Bank and graduated from Washington University in St. Louis.
What does Illumio do?
Illumio calls itself a breach containment company. Its platform pairs Illumio Insights, for AI cloud detection and response, with Illumio Segmentation, which enforces policy so an attack that gets in can't spread laterally across clouds, data centers and endpoints. Illumio says it protects more than 15 of the Fortune 100 and six of the ten largest global banks.
What is breach containment?
Breach containment assumes some attacks will get past the perimeter and limits how far they can go. Instead of betting everything on keeping attackers out, it stops lateral movement, so one compromised machine stays one compromised machine. Andrew Rubin's version of the question is what happens when the perimeter misses.
What is lateral movement?
Lateral movement is what an attacker does after the first foothold, moving from one system to the next, often with legitimate credentials and the network's own tools, until it reaches something worth taking. MITRE ATT&CK tracks it as its own tactic. Segmentation is the defense that turns each hop into a new obstacle.
Why does Andrew Rubin say security spending isn't working?
He says the industry spends more on cyber every year while the track record gets worse: attackers get in more often, the breaches are bigger, they hit more systemically critical places and the stolen data is worth more. He blames the pace of change, not any vendor.
How long did it take Illumio to become a durable company?
About seven or eight years, by Andrew Rubin's estimate. Illumio started in 2013, spent its first couple of years pre-revenue in stealth mode, and raised its $225 million Series F at a $2.75 billion valuation in 2021.
What does Andrew Rubin mean by luck is timing?
He says luck and timing are interchangeable for founders. Hard work, perseverance and the right idea are table stakes. The luck is getting the timing right on what nobody controls, the market and shifts in the technology landscape.
What is crossing the chasm?
Crossing the Chasm is Geoffrey Moore's 1991 book about the gap between a product's early adopters and the pragmatic early majority. Andrew Rubin used it to explain Illumio's early years, when it had early adopter customers but no analyst reports to prove the problem was broad.
How did Illumio know it was crossing the chasm?
Its customer base diversified. Beyond the usual security early adopters in financial services and tech, airlines, transportation and logistics companies showed up, and Illumio started selling to commercial enterprises as well as very large global ones.
What does Andrew Rubin say is a CEO's most important sales job?
Recruiting. He says without the people there is no company, nothing to build and nothing to sell, so selling the mission and the journey to candidates matters more than selling software to customers.
What was the hardest moment in Illumio's journey?
Andrew Rubin says it was his co-founder PJ Kirner's decision to leave Illumio and start again from a whiteboard. They had been brothers tied at the hip, and the first conversation was one of the toughest he's had. In hindsight Kirner's instinct was right.
How will AI change cybersecurity, according to Andrew Rubin?
He says attackers will have AI no differently than defenders, so the race between them speeds up, and the consequences of getting things right or wrong become dramatic. He expects new attack motions and new groups of attackers, while the infrastructure they can target keeps growing.
Why are nation-state attacks different from ransomware?
Andrew Rubin says most crime is either economic or driven by political or belief-based motivation. Ransomware is economic. Nation states don't generally commit cybercrime to get paid in Bitcoin. They spy, they pursue economic sabotage and they may prepare harm that carries into the physical world.
When was episode 88 recorded?
In the fall of 2025. It was published on February 10, 2026 and went up on YouTube on August 28, 2026.
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